justcall

justcall

JustCall is a leading cloud-based business communication platform that enables sales and support teams to connect with customers via voice, SMS, email, and WhatsApp. It offers AI-powered agents, automated workflows, and over 100 integrations to enhance customer engagement and operational efficiency.

justcall is voice & speech software teams evaluate for voice & speech. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free API
#75 in Voice & Speech (75 tools)
Added 0 year ago
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Quick Overview

Best for: Voice & Speech

What it does

Voice & Speech software for decision-makers comparing workflow fit and alternatives.

Best fit

Voice & Speech

Pricing snapshot

Free

Next step

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justcall

JustCall is designed to help businesses improve customer communication by providing a multi-channel platform that supports voice calls, SMS, email, and WhatsApp messaging. It integrates AI-powered voice agents to handle calls 24/7, schedule meetings, and route inquiries to human agents when necessary. The platform is ideal for sales, support, marketing, and operations teams across various industries such as real estate, healthcare, education, financial services, and retail. JustCall also offers advanced call management, AI coaching, conversation intelligence, and seamless integration with over 100 popular business tools to optimize workflows and enhance customer experiences.

AI-powered business communication platform for sales and customer support.

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Key Features

AI Voice Agent

An AI-powered voice agent that answers calls, responds to inquiries, schedules meetings, and routes calls to human experts 24/7.

Sales Dialer

Automated dialing solutions including power dialer, predictive dialer, and multi-line dialer to boost connect rates and sales outreach.

Business Phone System

A cloud phone system that supports seamless voice and SMS workflows on a single platform.

IVR (Interactive Voice Response)

Multi-level IVR call menus to guide customers to the right solutions with interactive options.

Call Forwarding and Automated Call Distribution

Features to redirect incoming calls and automatically distribute calls to the right agents for faster handling.

SMS & MMS Inbox and Workflows

Send and receive texts and multimedia messages with dynamic workflows for business messaging.

WhatsApp Inbox

Shared WhatsApp inbox for team collaboration and customer engagement.

SMS Copilot

AI-powered insights to help frame on-point business texts.

Call Recording and Advanced Analytics

Automatic call recording and real-time performance monitoring with meaningful metrics.

Conversation Intelligence and AI Coaching

Tools to provide instant call transcripts, summaries, scorecards, and personalized coaching plans.

Automation & Workflows

Manage multi-channel conversations with AI agents and build automated calling and SMS workflows integrated with CRM.

Security & Compliance

256-bit encryption, SOC 2 Type 2, HIPAA, GDPR, FedRamp, PCI-DSS compliance to ensure data security.

Pricing

Free Tier Available

JustCall offers a 14-day free trial with access to AI features and no credit card required.

Use Cases

Real Estate

Accelerate property deals by handling calls and showings efficiently with AI agents and intelligent call routing.

Healthcare

Create reliable and secure voice and SMS communications to answer patient inquiries 24/7 and ensure HIPAA compliance.

Education

Manage admissions, enrollment, and counseling workflows with AI agents and advanced communication tools.

Financial Services

Deliver secure conversations and build trust with customers through compliant communication channels.

Retail & E-commerce

Enhance customer engagement and service with multi-channel messaging and AI-powered insights.

Sales Teams

Seal more deals and accelerate pipelines with automated dialing, AI coaching, and real-time agent assistance.

Customer Support

Ensure personalized and smarter interactions with AI agents, call routing, and shared inboxes.

Integrations

HubSpot

Integrate calling and SMS workflows with HubSpot CRM to streamline sales and support.

Salesforce

Connect JustCall with Salesforce for automated call logging and customer engagement.

Pipedrive

Enhance lead management and communication with Pipedrive integration.

ActiveCampaign

Combine email marketing and customer communication with ActiveCampaign.

Monday.com

Integrate project management workflows with JustCall communications.

Zoho CRM

Sync calls and messages with Zoho CRM for better customer tracking.

Zendesk

Improve customer support with Zendesk ticketing and JustCall communication.

Freshdesk

Combine Freshdesk support tickets with JustCall's voice and messaging.

Copper

Integrate with Copper CRM for streamlined sales communication.

Zapier

Automate workflows by connecting JustCall with thousands of apps via Zapier.

Intercom

Enhance customer messaging and support with Intercom integration.

Slack

Receive call and message notifications directly in Slack channels.

Outreach

Boost sales outreach with automated dialing and messaging integrated with Outreach.

Apollo.io

Combine sales intelligence with JustCall's communication platform.

HighLevel

Integrate marketing automation and communication workflows with HighLevel.

Benefits

Increase contact rates by up to 40% with AI-powered dialing and voice agents.
Reduce average handle time by 30% through automation and real-time AI assistance.
Improve first call resolution speed by 18% with intelligent call routing and AI insights.
Enable 24/7 customer engagement with AI voice agents and automated workflows.
Secure customer data with industry-leading compliance and encryption standards.
Integrate seamlessly with over 100 popular business tools to streamline workflows.
Gain actionable insights with conversation intelligence, call scoring, and sentiment analysis.

Limitations

Pricing details and specific plan tiers are not publicly detailed on the website.
Some advanced AI features may require additional setup or training for optimal use.

Frequently Asked Questions

Does JustCall offer a free trial?
Yes, JustCall offers a 14-day free trial with access to AI features and no credit card required.
Can I use JustCall for international calls?
Yes, JustCall supports local, toll-free, and international phone numbers in over 70 countries.
Is JustCall compliant with data security standards?
JustCall complies with SOC 2 Type 2, HIPAA, GDPR, FedRamp, PCI-DSS, and uses 256-bit encryption to secure data.
What channels does JustCall support?
JustCall supports voice calls, SMS, MMS, email, and WhatsApp messaging on a single platform.
Can I integrate JustCall with my CRM?
Yes, JustCall integrates with over 100 business tools including popular CRMs like HubSpot, Salesforce, Zoho, and Pipedrive.

Getting Started

  1. 1 Step 1: Sign up for a free trial or book a demo on the JustCall website.
  2. 2 Step 2: Set up your business phone numbers including local, toll-free, or international numbers.
  3. 3 Step 3: Configure AI voice agents, call routing, and SMS workflows tailored to your business needs.
  4. 4 Step 4: Integrate JustCall with your CRM and other business tools for seamless communication.
  5. 5 Step 5: Train your team using AI coaching and start engaging customers across multiple channels.

Support

Email/Contact Form

Contact via demo booking page or support email through the website.

Help Center

Access a comprehensive knowledge base at https://help.justcall.io/en/

Webinars

Join live webinars and expert sessions or watch demos on demand.

Blog

Read latest insights and tips for customer-centric communications.

Partner Programs

Access solution partners, integration partnerships, and affiliate programs for expert help.

API

Available: Yes
Documentation:

JustCall provides robust APIs and Webhooks for building custom integrations and scaling communication workflows. Documentation is available at https://justcall.io/product/api-and-webhooks/

Rate Limits:

Specific rate limit information is not publicly detailed.

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