Kandid
Kandid is an AI sales agent built for Shopify that engages shoppers 24/7 across chat channels (Shopify storefront chat, Instagram DMs & comments, WhatsApp), answers product questions, provides personalized recommendations, and guides customers to checkout.
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Quick Overview
Best for: Content & Marketing
What it does
Sales software for decision-makers comparing workflow fit and alternatives.
Best fit
Content & Marketing
Pricing snapshot
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Kandid
Kandid is presented as an AI-powered sales agent designed for Shopify merchants and direct-to-consumer brands. It automates conversational selling by engaging shoppers, answering product questions, and guiding buyers through to checkout across multiple messaging channels. The product emphasizes 24/7 availability and multi-channel chat commerce (Shopify storefront chat, Instagram, WhatsApp) with catalog integration so merchants can sell directly from conversations.
Kandid is an AI-powered consultative sales assistant for ecommerce that boosts conversions by guiding shoppers, recommending products, answering queries, and upselling in real time across websites.
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Claim this listing for $29Key Features
Shopify catalog sync & in-chat checkout
Auto-sync catalog from a Shopify store so products can be sold directly from chat (described as 'Auto-sync catalog & sell from chat').
Instagram automation
Automates Instagram DMs and comment triggers to capture and engage shoppers from social interactions ('Instagram DM automation & comment triggers').
WhatsApp commerce
Enables sales via WhatsApp by turning chats into sales and providing 24/7 conversational support ('Turn chats into sales, 24/7').
24/7 AI sales agent
An always-on conversational agent that engages shoppers, answers questions, and guides them to checkout automatically.
Industry-tailored recommendations
Industry-specific guidance and recommendations (examples listed include style and size guidance for fashion, skin-type matching for beauty, space planning for home, spec comparisons for electronics, personalized supplement guidance for wellness, and EV model selection walkthroughs).
Pricing
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Use Cases
Shopify storefront sales
Sell products directly from chat on a Shopify store by auto-syncing the catalog and guiding customers to checkout.
Social commerce on Instagram
Capture and convert shoppers via Instagram DMs and comment-triggered conversations.
Conversational commerce on WhatsApp
Provide 24/7 conversational support and sales via WhatsApp chats to turn conversations into purchases.
Industry-specific product guidance
Provide tailored recommendations such as style and sizing in fashion, skin-type product advice in beauty, space planning for furniture, spec comparisons for electronics, personalized supplement guidance, and EV model walkthroughs.
Integrations
Shopify Store
Auto-sync catalog and sell products directly from chat on a Shopify storefront.
Automate DMs and trigger responses from comments to capture and convert social shoppers.
Support and sell via WhatsApp conversations, enabling 24/7 chat-based commerce.
Benefits
Limitations
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Frequently Asked Questions
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Getting Started
- 1 Step 1: Visit the Kandid site and choose 'Get started' or 'Book Demo' to learn more
- 2 Step 2: Connect your Shopify store to auto-sync your product catalog
- 3 Step 3: Enable and configure Instagram and WhatsApp channels and launch the AI sales agent to begin engaging shoppers
Support
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API
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