Kandid

Kandid

Kandid is an AI-powered sales agent designed to provide expert product guidance and real-time customer engagement for D2C brands, helping convert visitors into buyers 24/7.

Kandid is sales software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free
#268 in Chatbots & Assistants (268 tools)
Added 0 year ago
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Quick Overview

Best for: Chatbots & Assistants

What it does

Sales software for decision-makers comparing workflow fit and alternatives.

Best fit

Chatbots & Assistants

Pricing snapshot

Free from Free for first 100 visitors per month, then $12 per additional 1,000 visitors

Next step

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Kandid

Kandid is a real-time AI sales agent that acts as your best salesperson by providing expert product guidance to every visitor on your website. It understands your business, engages with customers, and guides them through complex product decisions instantly, helping brands convert visitors into buyers around the clock. Designed primarily for D2C brands, Kandid helps overcome sales losses caused by delayed response times by offering immediate, personalized assistance. It decodes technical specifications, compares product features, addresses compatibility concerns, explains use cases, guides accessory selection, and recommends products based on the customer's technical comfort level.

Kandid is an AI-powered consultative sales assistant for ecommerce that boosts conversions by guiding shoppers, recommending products, answering queries, and upselling in real time across websites.

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Key Features

Real-Time Engagement

Engages visitors instantly to convert technical questions into purchase decisions.

Expert Product Guidance

Provides detailed explanations of product specs, feature comparisons, and compatibility.

Personalized Recommendations

Recommends products and accessories based on customer preferences and tech comfort levels.

24/7 Availability

Operates continuously to capture sales opportunities at any time.

AI Training and Custom Branding

Offers AI training tailored to your product catalog and brand voice with customizable branding.

Scalable Visitor Handling

Supports from 100 free visitors up to 50K visitors per month with pay-as-you-grow pricing.

Pricing

Free Tier Available

100 free visitors per month with up to 100 products, self-serve onboarding, chat support, and AI sales skills.

Pay-as-you-Grow

Free for first 100 visitors per month, then $12 per additional 1,000 visitors
  • Up to 100 products
  • Self-serve onboarding
  • Chat support
  • AI Sales skills

Starter

$99/month or $950/year (20% savings)
  • Up to 10K visitors per month
  • Up to 1,000 products
  • Email support
  • AI Sales skills

Basic Plan

$199/month or $1,910/year (20% savings)
  • Up to 25K visitors per month
  • Up to 2,000 products
  • Chat support
  • AI Sales skills

Standard Plan

$350/month or $3,360/year (20% savings)
  • Up to 50K visitors per month
  • Up to 5,000 products
  • Chat support
  • AI Sales skills

Use Cases

D2C Brand Conversion Optimization

Increase conversion rates by providing real-time, expert guidance to online shoppers.

Complex Product Decision Support

Help customers understand technical specifications and compare features to make informed purchases.

Customer Engagement Outside Business Hours

Capture sales opportunities 24/7 by engaging visitors instantly without human delay.

Reducing Sales Team Workload

Automate consultative selling to save time and resources for sales representatives.

Integrations

Claim this listing to add integrations.

Benefits

Triples conversion rates by engaging visitors in real-time.
Expands customer base by quickly adapting to product catalogs and brand voice.
Saves hours daily per sales representative by automating customer interactions.
Improves return on ad spend (ROAS) and average order value (AOV).
Increases session duration through more engaging customer experiences.

Limitations

No explicit mention of third-party integrations or API availability.
Limited to product catalogs up to 5,000 products depending on plan.

Frequently Asked Questions

How quickly can Kandid learn my product catalog and brand voice?
Kandid quickly adapts to your product catalog and brand voice, enabling it to guide customers effectively like your in-store experts.
Is there a free trial available?
Yes, Kandid offers a 30-day free trial for all paid plans.
Can Kandid handle complex technical questions?
Yes, Kandid is designed to decode technical specifications and help customers make informed purchase decisions instantly.
What kind of support is available?
Support varies by plan and includes chat and email support options.

Getting Started

  1. 1 Sign up for an account on Kandid's website.
  2. 2 Upload your product catalog and customize AI training to match your brand voice.
  3. 3 Integrate Kandid's AI sales agent with your website and start engaging visitors in real-time.

Support

Chat

Available for Pay-as-you-Grow, Basic, and Standard plans.

Email

Available for Starter plan.

Documentation

Not explicitly mentioned but likely available on the website.

API

Available: No
Documentation:

Not available

Rate Limits:

Not available

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