Loman
Loman is a 24/7 voice AI phone answering platform built for restaurants that answers calls, takes pickup and delivery orders, processes payments, manages reservations, and syncs transactions to POS and reservation systems for single-unit to enterprise restaurant brands.
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Quick Overview
Best for: AI Agents
What it does
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Best fit
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Pricing snapshot
Paid from Not publicly listed — contact Loman for custom pricing and demos
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Loman
Loman provides a voice AI phone agent tailored for restaurants that answers calls 24/7, takes orders and reservations, securely captures payments, answers menu and FAQ questions, and syncs clean tickets to the restaurant’s POS and reservation systems. It is built for single-location restaurants, multi-unit operators, franchises and enterprise brands that want to recapture missed revenue, reduce labor burden at the host stand, and improve call-handling consistency and accuracy. The platform includes a dashboard for live calls, transcripts, transactions, business settings, and analytics so operators can monitor outcomes and optimize staffing and promotions.
Loman is a 24/7 voice AI phone answering platform built for restaurants that answers calls, takes pickup and delivery orders, processes payments, manages reservations, and syncs transactions to POS and reservation systems for single-unit to enterprise restaurant brands.
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Claim this listingKey Features
24/7 Voice AI answering
Always-on AI phone agent that answers every incoming call, handles unlimited simultaneous calls, and provides consistent, menu-driven responses without breaks or shift constraints.
Order taking for pickup & delivery
Loman takes pickup and delivery orders by phone, supports repeat callers and multiple languages, and follows your menu and ordering rules to produce clean tickets.
Secure phone payments
Accepts credit/debit card payments securely over the phone and captures payments at call time so orders can be prepaid and synced to the POS.
POS & reservation integrations
Syncs orders, payments and reservations to popular POS and reservation systems (e.g., Square, Toast, SpotOn, Clover, Aloha by NCR, OpenTable, Olo) to streamline fulfillment and reduce manual entry.
Reservation booking
Enables customers to book reservations by phone 24/7, reducing wait times and improving guest satisfaction.
Dashboard & analytics
Unified dashboard shows live calls, transcripts, transactions, outcomes, revenue metrics, peak call times and other analytics to help optimize staffing and performance.
Automated upsell & prompts
Smart prompts and upsell nudges increase average ticket size by recommending add-ons and combos during calls without additional staff training.
Multi-location & franchise support
Manage shared menus with per-store overrides, local numbers, store-specific hours/holidays and region-based routing with analytics rolled up by location.
Edge-case handling & handoffs
Detects complex intents and either resolves them, transfers callers to a live line, captures voicemail with transcript, or sends context to staff for follow-up.
Fast setup & white-glove onboarding
Typical setup time is under 24 hours; options for white-glove setup by Loman’s team are available for hands-off onboarding.
Pricing
Contact Sales
Not publicly listed — contact Loman for custom pricing and demos- Custom quotes based on unit count and integrations
- Options for white-glove onboarding and enterprise contracts
Use Cases
Recapture missed orders and revenue
Answer every call during peak hours and convert missed calls that would otherwise be lost, increasing phone revenue and average ticket size.
Reduce front-of-house labor
Offload routine order-taking and FAQs to Loman so hosts and counter staff can focus on in-person guest service and reduce labor costs.
24/7 reservation management
Allow customers to book reservations by phone outside business hours, lowering wait times and improving guest satisfaction.
Secure card capture for prepaid orders
Enable callers to pay during the phone interaction so orders are prepaid and flow directly into the POS for faster fulfillment.
Multi-unit / franchise operations
Manage hundreds of locations with per-store settings, local numbers, and regional analytics while keeping a consistent ordering experience.
Catering and complex inquiries
Handle catering requests and route or hand off complex or high-value inquiries to staff with full caller context and transcripts.
Integrations
Toast
Sync orders, tickets and payments to Toast POS to streamline fulfillment.
SpotOn
Send clean order tickets and payment info into SpotOn to reduce manual entry.
OpenTable
Integrate reservation booking so phone reservations are reflected in OpenTable.
Clover
Sync orders and payments to Clover POS for unified operations.
Square
Send orders and card captures to Square to speed up processing and reconciliation.
Aloha by NCR
Connect phone orders and payments to Aloha POS for enterprise readiness.
Olo
Integrate online ordering and routing for delivery and pickup workflows.
SkyTab / Stream
Integrations with other payments and ordering partners to cover common restaurant stacks.
Benefits
Limitations
Frequently Asked Questions
Is Voice AI cheaper and better than a human or answering service?
What can Loman handle on a call?
Can Loman take payments over the phone?
How fast is setup and what do we need?
Does Loman work for multi-location and franchise groups?
What happens with edge cases or unhappy callers?
Getting Started
- 1 Step 1: Schedule a demo or request a call via the website form to hear Loman in action.
- 2 Step 2: Connect your POS and reservation systems and import your menu and business settings.
- 3 Step 3: Choose greetings, set hours and rules, test calls and go live (most restaurants are live in under 24 hours).
Support
Schedule a demo
Request a demo or 'Call Me' via the website form to hear Loman and see the system in action.
Onboarding / White-glove setup
Loman offers hands-on onboarding services for customers who prefer full setup assistance.
Knowledge base / Resources
Resources such as customer stories, blog posts and an ROI calculator are available on the site for self-service information.
Contact page
General inquiries and support requests can be routed through the site's contact page.
API
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