Loman

Loman

Loman is a 24/7 voice AI phone answering platform built for restaurants that answers calls, takes pickup and delivery orders, processes payments, manages reservations, and syncs transactions to POS and reservation systems for single-unit to enterprise restaurant brands.

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Paid Enterprise 70/100
#342 in AI Agents (342 tools)
Added 3 months ago
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Quick Overview

Best for: AI Agents

What it does

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Best fit

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Pricing snapshot

Paid from Not publicly listed — contact Loman for custom pricing and demos

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Loman

Loman provides a voice AI phone agent tailored for restaurants that answers calls 24/7, takes orders and reservations, securely captures payments, answers menu and FAQ questions, and syncs clean tickets to the restaurant’s POS and reservation systems. It is built for single-location restaurants, multi-unit operators, franchises and enterprise brands that want to recapture missed revenue, reduce labor burden at the host stand, and improve call-handling consistency and accuracy. The platform includes a dashboard for live calls, transcripts, transactions, business settings, and analytics so operators can monitor outcomes and optimize staffing and promotions.

Loman is a 24/7 voice AI phone answering platform built for restaurants that answers calls, takes pickup and delivery orders, processes payments, manages reservations, and syncs transactions to POS and reservation systems for single-unit to enterprise restaurant brands.

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Key Features

24/7 Voice AI answering

Always-on AI phone agent that answers every incoming call, handles unlimited simultaneous calls, and provides consistent, menu-driven responses without breaks or shift constraints.

Order taking for pickup & delivery

Loman takes pickup and delivery orders by phone, supports repeat callers and multiple languages, and follows your menu and ordering rules to produce clean tickets.

Secure phone payments

Accepts credit/debit card payments securely over the phone and captures payments at call time so orders can be prepaid and synced to the POS.

POS & reservation integrations

Syncs orders, payments and reservations to popular POS and reservation systems (e.g., Square, Toast, SpotOn, Clover, Aloha by NCR, OpenTable, Olo) to streamline fulfillment and reduce manual entry.

Reservation booking

Enables customers to book reservations by phone 24/7, reducing wait times and improving guest satisfaction.

Dashboard & analytics

Unified dashboard shows live calls, transcripts, transactions, outcomes, revenue metrics, peak call times and other analytics to help optimize staffing and performance.

Automated upsell & prompts

Smart prompts and upsell nudges increase average ticket size by recommending add-ons and combos during calls without additional staff training.

Multi-location & franchise support

Manage shared menus with per-store overrides, local numbers, store-specific hours/holidays and region-based routing with analytics rolled up by location.

Edge-case handling & handoffs

Detects complex intents and either resolves them, transfers callers to a live line, captures voicemail with transcript, or sends context to staff for follow-up.

Fast setup & white-glove onboarding

Typical setup time is under 24 hours; options for white-glove setup by Loman’s team are available for hands-off onboarding.

Pricing

Contact Sales

Not publicly listed — contact Loman for custom pricing and demos
  • Custom quotes based on unit count and integrations
  • Options for white-glove onboarding and enterprise contracts

Use Cases

Recapture missed orders and revenue

Answer every call during peak hours and convert missed calls that would otherwise be lost, increasing phone revenue and average ticket size.

Reduce front-of-house labor

Offload routine order-taking and FAQs to Loman so hosts and counter staff can focus on in-person guest service and reduce labor costs.

24/7 reservation management

Allow customers to book reservations by phone outside business hours, lowering wait times and improving guest satisfaction.

Secure card capture for prepaid orders

Enable callers to pay during the phone interaction so orders are prepaid and flow directly into the POS for faster fulfillment.

Multi-unit / franchise operations

Manage hundreds of locations with per-store settings, local numbers, and regional analytics while keeping a consistent ordering experience.

Catering and complex inquiries

Handle catering requests and route or hand off complex or high-value inquiries to staff with full caller context and transcripts.

Integrations

Toast

Sync orders, tickets and payments to Toast POS to streamline fulfillment.

SpotOn

Send clean order tickets and payment info into SpotOn to reduce manual entry.

OpenTable

Integrate reservation booking so phone reservations are reflected in OpenTable.

Clover

Sync orders and payments to Clover POS for unified operations.

Square

Send orders and card captures to Square to speed up processing and reconciliation.

Aloha by NCR

Connect phone orders and payments to Aloha POS for enterprise readiness.

Olo

Integrate online ordering and routing for delivery and pickup workflows.

SkyTab / Stream

Integrations with other payments and ordering partners to cover common restaurant stacks.

Benefits

Capture missed calls and recapture lost revenue (site cites up to 23% increase in phone revenue)
Reduce labor costs by offloading phone tasks and enabling leaner staffing
Increase average ticket size through automated upsells and accurate order taking
Improve guest experience with no hold times and consistent menu/FAQ answers
Fast deployment (most restaurants go live in under 24 hours) with white-glove onboarding available

Limitations

Public pricing is not listed on the website; custom quotes require contacting sales.
Complex or sensitive edge cases may require handoff to human staff (Loman provides transfers, voicemails and context for follow-up).

Frequently Asked Questions

Is Voice AI cheaper and better than a human or answering service?
Loman states that its Voice AI answers 100% of calls, never calls in sick, follows your menu and policies perfectly, reduces staff phone time and errors, and provides a predictable software fee instead of hourly wages or per-minute call center costs.
What can Loman handle on a call?
Loman can handle pickup and delivery orders, payments, reservations, menu and allergen questions, hours and directions, wait times, order status, catering inquiries, smart routing, recognizing repeat callers, multiple languages, and syncing clean tickets to systems.
Can Loman take payments over the phone?
Yes. Loman can securely capture credit and debit card payments over the phone for pickup and delivery orders and integrate the transactions directly with the restaurant’s POS.
How fast is setup and what do we need?
Most restaurants can be up and running in less than 24 hours by connecting systems, importing the menu, choosing greetings, setting hours and rules, and testing. White-glove setup is available if preferred.
Does Loman work for multi-location and franchise groups?
Yes. Loman supports shared menus with per-store overrides, local phone numbers, store-specific hours and holidays, region-based routing, and analytics rolled up by location.
What happens with edge cases or unhappy callers?
Loman detects intent and either resolves the issue or hands the call off by transferring to a live line, capturing voicemail with transcript, or sending a message to your team with caller info and context for follow-up.

Getting Started

  1. 1 Step 1: Schedule a demo or request a call via the website form to hear Loman in action.
  2. 2 Step 2: Connect your POS and reservation systems and import your menu and business settings.
  3. 3 Step 3: Choose greetings, set hours and rules, test calls and go live (most restaurants are live in under 24 hours).

Support

Schedule a demo

Request a demo or 'Call Me' via the website form to hear Loman and see the system in action.

Onboarding / White-glove setup

Loman offers hands-on onboarding services for customers who prefer full setup assistance.

Knowledge base / Resources

Resources such as customer stories, blog posts and an ROI calculator are available on the site for self-service information.

Contact page

General inquiries and support requests can be routed through the site's contact page.

API

Available: No

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