paka-ai
Paka AI provides AI-powered communication agents that answer calls, route callers, schedule appointments, capture messages, and engage customers via phone and WhatsApp to reduce missed leads and automate routine interactions for businesses.
paka-ai is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $25 / month
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paka-ai
Paka AI offers automated communication agents designed to handle inbound phone and WhatsApp interactions for businesses. The platform provides an AI receptionist that always answers calls, smart call routing based on caller intent, a message center that captures and emails customer messages, appointment scheduling with calendar and timezone handling, and WhatsApp engagement for follow-ups. Paka AI targets service businesses, clinics, sales teams and growing SMBs looking to reduce missed calls, automate routine inquiries, and improve response times with easy, no-code setup and 24/7 availability.
Paka AI provides AI-powered IVR and bot solutions for enhanced customer communication and business efficiency.
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Claim this listingKey Features
AI Receptionist
Always-on virtual receptionist that answers calls and handles first-level conversations professionally to ensure every caller is heard.
Smart Call Routing
Analyzes caller intent to route calls instantly to the correct person or department.
Message Center
Captures customer messages accurately and emails them to the team so leads or queries are not missed.
Appointment Scheduling
Integrates with business calendars to book appointments automatically, handling availability and time zone conversions.
WhatsApp Engagement
Responds to inquiries and follows up with customers on WhatsApp to meet customers on a commonly used channel.
Customizable Agent Tone (Agent 'Aura')
Ability to shift the agent's tone, pacing, and vocabulary to match brand voice or situation.
Call History & Analytics
Call history is stored (30 days on basic plan, unlimited on higher plans) to review interactions and performance.
No-code Dashboard / Simple Setup
A simple dashboard for configuring business info, call flows, and handling rules so setup is minutes rather than months.
Value Calculator
Tool to estimate recovered revenue from missed calls and improved handling.
Pricing
Basic Plan
$25 / month- Includes 40 call minutes
- Additional minute cost: $0.20 / minute
- 1 Paka AI bot included; additional bot cost $5 / bot
- Call history saved for 30 days
Advanced Plan
$90 / month- Includes 400 call minutes
- Additional minute cost: $0.15 / minute
- 2 Paka AI bots included; additional bot cost $3 / bot
- Call history unlimited
Expert Plan (Recommended)
$500 / month- Includes 3,500 call minutes
- Additional minute cost: $0.10 / minute
- 3 Paka AI bots included; additional bot cost $2 / bot
- Call history unlimited
Use Cases
Customer support and reception for clinics & healthcare
Use the AI receptionist and message capture to ensure patient calls are answered, appointments scheduled, and follow-ups handled via WhatsApp or email.
Service businesses handling inbound inquiries
Automate first-level conversations, route customers correctly, and capture leads without hiring additional frontline staff.
Sales teams and lead qualification
Smart routing and message capture qualify and forward leads to sales teams, improving conversion and reducing missed opportunities.
Growing SMBs needing 24/7 availability
Provide consistent after-hours and peak-time coverage to reduce missed calls and recover revenue without expanding headcount.
Integrations
Calendar integration
Integrates with business calendars to book appointments automatically and handle timezone conversions.
Two-way engagement and follow-ups with customers via WhatsApp; optional paid message bundles per plan.
Email (Message Center)
Captured messages are emailed to the team so leads and queries are delivered to staff inboxes.
Benefits
Limitations
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Frequently Asked Questions
What are your opening hours?
Getting Started
- 1 Step 01: Set up once — configure your business info, call flows, and handling rules in the dashboard.
- 2 Step 02: Paka handles conversations — the AI answers calls, routes customers, books appointments, or captures messages automatically.
- 3 Step 03: Your team gets results — enjoy fewer missed calls, faster response times, and an improved customer experience.
Support
Contact page
Use the Contact link on the Paka AI website to reach sales or support.
Demo / Talk to Paka
Schedule a demo or speak with the Paka team via the ‘Talk to Paka’ option on the site.
Sign Up
On-site sign up to start configuration and onboarding without engineering resources.
API
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