paka-ai

paka-ai

Paka AI provides AI-powered communication agents that answer calls, route callers, schedule appointments, capture messages, and engage customers via phone and WhatsApp to reduce missed leads and automate routine interactions for businesses.

paka-ai is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100
#357 in AI Agents (357 tools)
Just launched
28165 directory views this week

Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $25 / month

Next step

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paka-ai

Paka AI offers automated communication agents designed to handle inbound phone and WhatsApp interactions for businesses. The platform provides an AI receptionist that always answers calls, smart call routing based on caller intent, a message center that captures and emails customer messages, appointment scheduling with calendar and timezone handling, and WhatsApp engagement for follow-ups. Paka AI targets service businesses, clinics, sales teams and growing SMBs looking to reduce missed calls, automate routine inquiries, and improve response times with easy, no-code setup and 24/7 availability.

Paka AI provides AI-powered IVR and bot solutions for enhanced customer communication and business efficiency.

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Key Features

AI Receptionist

Always-on virtual receptionist that answers calls and handles first-level conversations professionally to ensure every caller is heard.

Smart Call Routing

Analyzes caller intent to route calls instantly to the correct person or department.

Message Center

Captures customer messages accurately and emails them to the team so leads or queries are not missed.

Appointment Scheduling

Integrates with business calendars to book appointments automatically, handling availability and time zone conversions.

WhatsApp Engagement

Responds to inquiries and follows up with customers on WhatsApp to meet customers on a commonly used channel.

Customizable Agent Tone (Agent 'Aura')

Ability to shift the agent's tone, pacing, and vocabulary to match brand voice or situation.

Call History & Analytics

Call history is stored (30 days on basic plan, unlimited on higher plans) to review interactions and performance.

No-code Dashboard / Simple Setup

A simple dashboard for configuring business info, call flows, and handling rules so setup is minutes rather than months.

Value Calculator

Tool to estimate recovered revenue from missed calls and improved handling.

Pricing

Basic Plan

$25 / month
  • Includes 40 call minutes
  • Additional minute cost: $0.20 / minute
  • 1 Paka AI bot included; additional bot cost $5 / bot
  • Call history saved for 30 days

Advanced Plan

$90 / month
  • Includes 400 call minutes
  • Additional minute cost: $0.15 / minute
  • 2 Paka AI bots included; additional bot cost $3 / bot
  • Call history unlimited

Expert Plan (Recommended)

$500 / month
  • Includes 3,500 call minutes
  • Additional minute cost: $0.10 / minute
  • 3 Paka AI bots included; additional bot cost $2 / bot
  • Call history unlimited

Use Cases

Customer support and reception for clinics & healthcare

Use the AI receptionist and message capture to ensure patient calls are answered, appointments scheduled, and follow-ups handled via WhatsApp or email.

Service businesses handling inbound inquiries

Automate first-level conversations, route customers correctly, and capture leads without hiring additional frontline staff.

Sales teams and lead qualification

Smart routing and message capture qualify and forward leads to sales teams, improving conversion and reducing missed opportunities.

Growing SMBs needing 24/7 availability

Provide consistent after-hours and peak-time coverage to reduce missed calls and recover revenue without expanding headcount.

Integrations

Calendar integration

Integrates with business calendars to book appointments automatically and handle timezone conversions.

WhatsApp

Two-way engagement and follow-ups with customers via WhatsApp; optional paid message bundles per plan.

Email (Message Center)

Captured messages are emailed to the team so leads and queries are delivered to staff inboxes.

Benefits

24/7 availability that ensures inquiries are logged and handled outside business hours
Reduced missed calls and faster response times through automated answering and routing
Automated appointment booking with calendar integration and timezone handling
Frees staff from routine inquiries so teams can focus on high-value work
WhatsApp engagement and message emailing to capture and follow up on leads
Simple, no-code setup allowing businesses to get started quickly

Limitations

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Frequently Asked Questions

What are your opening hours?
Example AI agent response shown on the site: “We are open Mon-Fri from 9am to 6pm EST.”

Getting Started

  1. 1 Step 01: Set up once — configure your business info, call flows, and handling rules in the dashboard.
  2. 2 Step 02: Paka handles conversations — the AI answers calls, routes customers, books appointments, or captures messages automatically.
  3. 3 Step 03: Your team gets results — enjoy fewer missed calls, faster response times, and an improved customer experience.

Support

Contact page

Use the Contact link on the Paka AI website to reach sales or support.

Demo / Talk to Paka

Schedule a demo or speak with the Paka team via the ‘Talk to Paka’ option on the site.

Sign Up

On-site sign up to start configuration and onboarding without engineering resources.

API

Available: No

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