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Pickyassist

Pickyassist

Picky Assist is an all-in-one business communication and automation platform focused on WhatsApp automation, AI chatbots, conversational CRM, and multi-channel integrations to capture, engage, and convert customers without heavy development effort.

Pickyassist is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#268 in Chatbots & Assistants (268 tools)
Added 4 months ago
28485 directory views this week

Quick Overview

Best for: Chatbots & Assistants

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Chatbots & Assistants

Pricing snapshot

Freemium from Pricing not publicly listed — contact sales for tailored plans and enterprise quotes

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Pickyassist

Picky Assist is a unified communication and automation platform that enables businesses to automate customer engagement primarily over WhatsApp while connecting to many other channels and apps. It combines AI/ML-powered chatbots, a conversational CRM, team collaboration (Teambox), broadcasting, no-code flow builders, WhatsApp commerce (catalog, payments, order & inventory management), and a universal connector to integrate with thousands of third-party applications. Picky Assist targets businesses looking to streamline lead capture, support, and sales workflows, reduce operational costs, and scale customer conversations across channels with minimal coding or developer effort.

Picky Assist is an all-in-one business communication and automation platform focused on WhatsApp automation, AI chatbots, conversational CRM, and multi-channel integrations to capture, engage, and convert customers without heavy development effort.

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Key Features

AI & ML Chatbots

24x7 chatbots built with a drag-and-drop no-code flow builder or by uploading training data; provide instant engagement, auto replies, conversational funnels, and can be handed off to agents.

All-in-one Conversational CRM

A modular conversational CRM that guides employees on next actions, improves lead management, reduces manual data entry, and supports sales, marketing, and support workflows.

Teambox (Shared Inbox)

Unified inbox to consolidate WhatsApp, Messenger, email and other channels for team collaboration, chat routing, and agent handoffs.

WhatsApp Commerce (Catalog & Payments)

Tools to list products, manage inventory and orders, automate sales via WhatsApp, collect payments, generate invoices, and integrate with logistics — enabling commerce without a website or mobile app.

No-code Flow Builder & WhatsApp Flows

Drag-and-drop flow builder to build app-like conversational flows inside WhatsApp for data capture, decision logic, delays, and automations without coding.

Broadcaster (Broadcasting)

Broadcast highly personalized WhatsApp messages and emails with automated follow-ups, deep link tracking and actionable insights to nurture leads and increase conversions.

Conversational Funnel & Sequence Automation

Automated multi-step nurturing across WhatsApp, email and SMS to move leads through the buyer journey with personalized sequences.

Connectors & Third-party Integrations

Universal connector to integrate with 3000+ apps (Zapier-style) using multi-step actions, filters, formatters and webhooks; prebuilt integrations for many popular services.

Developers API & Webhooks

Public API and webhooks for building custom integrations, automations and for two-way communication with external systems.

Generative AI & Productivity Tools

Generative AI capabilities for writing assistance, grammar correction, dynamic business proposals, contextual chatbots, predictive analytics and other productivity enhancements (AI Mate).

Pricing

Free Tier Available

7-day free trial available (no credit card required). For detailed plans and pricing, customers are encouraged to contact sales.

Contact Sales / Custom Plans

Pricing not publicly listed — contact sales for tailored plans and enterprise quotes
  • Access to WhatsApp Official API onboarding
  • Connectivity to connectors and integrations
  • AI chatbots, CRM and broadcasting features (scope depends on plan)

Use Cases

Lead Capture & Nurturing

Capture leads from web, Facebook Lead Ads, forms and other channels, centralize in the conversational CRM and nurture automatically via WhatsApp, email and SMS sequences.

Customer Support & Shared Inbox

Route incoming messages from WhatsApp, Messenger, email and other channels into Teambox to manage tickets, reduce support calls and provide multichannel customer support.

WhatsApp Commerce & Order Management

Manage product catalogs, take orders, collect payments and integrate with logistics to sell directly via WhatsApp without a website or app.

Broadcasts & Campaigns

Send targeted, personalized broadcast messages and auto follow-ups on WhatsApp and email to boost engagement, retention and sales.

Appointment & Event Reminders

Automate reminders and reduce no-shows for meetings, webinars, appointments and events using scheduled WhatsApp/SMS messages.

Surveys, Feedback & Proposals

Collect feedback and surveys via WhatsApp chatbots, and auto-generate and send proposals using generative AI integration.

Integrations & Workflow Automation

Connect CRM, marketing, support and other business systems (Zoho, Zendesk, Google Sheets, etc.) to automate event-based messaging and two-way data sync.

Industry-specific Deployments

Used across Ecommerce, Hospitality, Education, Healthcare, Automobile, HR & Recruitment, Real Estate, Travel, Banking & Insurance and Retail for sales, support and automation.

Integrations

Zoho CRM

Send and receive WhatsApp messages directly from Zoho CRM and integrate with workflows and live chat.

Zendesk

Convert WhatsApp messages into Zendesk tickets and reply from within Zendesk.

WhatsMail (Email clients)

Send and receive WhatsApp messages from email clients and integrate with support desks.

Zapier

Integrate WhatsApp into 2500+ apps through Zapier without coding to automate workflows.

Google Forms & Google Sheets

Capture responses and sync data into Picky Assist for immediate follow-up and CRM entry.

ActiveCampaign / SendinBlue / HubSpot

Integrate marketing and CRM platforms for unified lead nurturing and sequence automation.

Facebook Lead Ads

Import Facebook lead data into Picky Assist and initiate WhatsApp nurturing sequences.

Zoom Webinar / Trello / 3000+ Other Apps

Prebuilt and connector-based integrations to automate event follow-ups, project updates and broader workflows.

Developers API & Webhooks

Build custom, scalable integrations and two-way data flows with Picky Assist APIs and webhooks.

Benefits

Keep business available 24x7 with AI chatbots to improve response time and reduce operational costs.
Improve lead-to-customer conversion via automated conversational funnels and targeted broadcasts.
Centralize conversations and customer data in a conversational CRM to reduce missed leads and manual work.
Scale integrations quickly via no-code connectors and public APIs to avoid developer costs.
Increase sales and reduce cart abandonment using WhatsApp commerce features (catalog, payments, order automation).
Compliance & security posture with ISO 9001 and ISO 27001 certifications and community-driven security (Open Bug Bounty).

Limitations

Detailed pricing plans and per-seat/usage rates are not publicly listed — customers must contact sales for exact pricing.
Some features are marked as coming soon (e.g., WhatsApp Chat Widget Generator, Exit Intent Popup Builder, Google RCS), so availability may vary.
Usage and access to WhatsApp Official API require approval and compliance with WhatsApp policies, which may involve onboarding steps and verification.

Frequently Asked Questions

How can I get WhatsApp Official API approval?
Picky Assist is a WhatsApp-approved ISV and can help you obtain official WhatsApp API approval as part of onboarding — contact sales or use the onboarding flow to start the approval process.
Is there a free trial?
Yes. Picky Assist offers a 7-day free trial with no credit card required; they also provide free onboarding support and step-by-step tutorials for initial setup.
Do I need coding skills to integrate other apps?
No. Picky Assist provides a no-code universal connector to integrate with thousands of apps. Developers can also use the public API and webhooks for custom integrations.
Does Picky Assist support email and SMS?
Yes. The platform supports email automation via SMTP/Gmail/Amazon SES/SendGrid integration and can send SMS (and upcoming RCS support) alongside WhatsApp and other channels.
Is the platform secure and compliant?
Picky Assist states ISO 9001 and ISO 27001 certifications, an Open Bug Bounty program for security audits, and secure payment processing options (e.g., PayPal).

Getting Started

  1. 1 Sign up for a free trial (7 days free trial available; no credit card required).
  2. 2 Connect channels (WhatsApp Official API approval via Picky Assist, Facebook Messenger, Instagram, email/SMS providers).
  3. 3 Use the no-code flow builder to create chatbot flows or import training data for AI chatbots.
  4. 4 Integrate required apps via built-in connectors or use the Developers API/webhooks for custom integrations.
  5. 5 Test flows in sandbox (developer sandbox) and deploy to production; use onboarding support or book a free 30-minute consultation if needed.

Support

Live Chat

Real-time support available via the website live chat for product questions and troubleshooting.

Email Support

24x7 email support available to customers for onboarding and technical assistance.

Help Desk / Developer Docs

Detailed developer documentation, API docs, sandbox, quick start guides and a help desk for technical reference.

Daily Webinars & Onboarding

Regular webinars, free onboarding sessions and a free 30-minute consultation to help teams get started.

Status Page & Community

Status page for service availability and community-driven programs such as the Open Bug Bounty.

API

Available: Yes
Documentation:

Developer Docs and API Documentation available on the website (Developer Docs, API Documentation, Sandbox and Quick Start guides).

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