ringly-io
Ringly.io is an AI phone support solution designed for Shopify stores that automates customer service by resolving over 70% of support calls instantly, handling orders, returns, exchanges, and product inquiries with a multilingual AI agent named Seth.
ringly-io is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Free from $0 upfront, then $349/month after AI resolves 60% of calls
Next step
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ringly-io
Ringly.io provides an AI-powered phone support agent named Seth that automates customer support for Shopify stores. Seth answers calls 24/7, resolving questions about orders, returns, exchanges, product details, and policies without human intervention. The platform supports over 30 languages and integrates with thousands of tools to enhance customer experience and reduce support costs. It is designed for Shopify merchants looking to scale their support efficiently with AI technology. Seth uses real-time speech-to-text, large language models, and natural text-to-speech to interact naturally with customers, escalating calls to human agents only when necessary.
AI phone agent platform for e-commerce customer service automation.
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Claim this listingKey Features
AI Phone Support Agent
Seth, the AI agent, picks up every call and resolves over 70% of support inquiries automatically.
Order Tracking and Management
Seth can find order statuses, track shipments, and handle returns and exchanges.
Multilingual Support
Supports 30 languages to communicate effectively with a diverse customer base.
Seamless Shopify Integration
Native integration with Shopify for easy setup and real-time data access.
Call Escalation
Transfers complex calls to human agents based on customizable rules.
Real-time Conversation Handling
Uses speech-to-text and text-to-speech technology for natural interactions.
Results-Only Pricing
No upfront cost; billing starts only after Seth resolves at least 60% of calls within 21 days.
Integration with Other Tools
Connects with platforms like Twilio and Zapier to fit into existing workflows.
Scalability
Handles from hundreds to thousands of calls daily with consistent low-latency performance.
Pricing
14-day free trial with full features to test AI capabilities before committing.
Grow Plan
$0 upfront, then $349/month after AI resolves 60% of calls- Includes 1,000 minutes (~500 calls)
- AI phone support with order lookup, returns, exchanges
- Call recordings and insights
- Escalation to human agents
Scale Enterprise Plan
$1,099/month plus setup fee- Includes 3,000 minutes (~1,500 calls)
- All Grow plan features
- White-glove setup
- Custom integrations
Use Cases
Automated Customer Support for Shopify Stores
Automate answering product questions, order tracking, returns, and exchanges to reduce human workload.
Multilingual Customer Service
Support customers in 30 languages to expand global reach and improve communication.
Scalable Support During Business Growth
Handle increasing call volumes efficiently without adding headcount.
First Point of Contact for Support Teams
Seth acts as the initial responder, escalating only complex issues to human agents.
Integration with Existing Tools and Workflows
Use APIs and integrations with Twilio, Zapier, and Shopify to maintain seamless operations.
Integrations
Shopify
Native integration for real-time order data and seamless AI training.
Twilio
Phone number platform integration to manage calls through AI.
Zapier
Automation tool integration to connect AI phone support with other workflows.
API
Allows connection with other e-commerce platforms and custom integrations.
Benefits
Limitations
Frequently Asked Questions
What is Ringly.io?
How do I set up AI phone support with Ringly.io?
Can Seth handle multiple languages?
Is there a free trial available?
What happens if Seth doesn't know an answer?
Can Ringly.io integrate with my existing tools?
Do I need technical skills to use Ringly.io?
Getting Started
- 1 Sign up for a free account on Ringly.io.
- 2 Add your online store link or install the Shopify app.
- 3 Allow the AI to automatically train on your store data.
- 4 Link a phone number to the AI agent.
- 5 Share the phone number with your customers to start receiving calls.
Support
Contact support via [email protected] for assistance.
Help Center
Access setup guides and FAQs on the Ringly.io help center.
Phone
Call +1 (888) 433-6691 to speak with Seth live or get support.
Discord
Join the Ringly.io Discord community for discussions and help.
Documentation
API docs and changelog available on the website for developers.
API
API documentation is available on the Ringly.io website to support custom integrations.
Not specified in the available information.
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