ringly-io

ringly-io

Ringly provides Seth, an AI phone-support agent for Shopify brands that handles repetitive inbound calls (WISMO, returns, product, inventory, and policy questions) 24/7, integrates with Shopify and helpdesk tools, attributes orders to calls, and offers a 65% resolution guarantee within 90 days.

ringly-io is ai agents software teams evaluate for ai agents. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise
#546 in AI Agents (546 tools)
Added 0 year ago
32188 directory views this week

Quick Overview

Best for: AI Agents

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

AI Agents

Pricing snapshot

Freemium from $349/mo

Next step

Compare ringly-io with similar tools before you shortlist it.

Compare this tool before you shortlist it

Review alternatives, pricing posture, and workflow fit side by side.

ringly-io

Ringly offers Seth, an AI voice agent built to handle repetitive phone support for Shopify merchants — specifically WISMO (where is my order), returns, product questions, inventory checks, and policy inquiries — around the clock. Seth connects directly to Shopify to pull customer and order context, syncs product catalogs and website content, performs actions (look up orders, request returns, create tickets, transfer calls) live on the call, and attributes orders placed after calls as Seth-attributed revenue. The product is targeted at e-commerce brands that want to reduce repetitive call volume, scale phone support without additional hires, and maintain their existing helpdesk workflows.

AI phone agent platform for e-commerce customer service automation.

Own this listing?

Claim this page to add pricing, features, screenshots, and verified owner details.

Claim this listing

Key Features

24/7 AI call handling

Handles WISMO, returns, product, inventory, and policy calls around the clock, reducing the need for human agents on repetitive queries.

Shopify integration & context

Connects to Shopify to pull product catalog, order history, inventory, and customer details so Seth starts calls with full context.

Live actions on calls

Performs live actions during calls such as looking up orders, requesting returns, sending emails, transferring calls, creating tickets, and checking stock.

Escalation controls & rules

You set escalation preferences and rules so high-stakes or unresolved calls are transferred to your team or routed to your workflows.

Number management

Supports forwarding your existing number to Seth, using your VoIP provider, or purchasing a Ringly number to go live instantly.

Call replay & fine-tuning

Replay any call, review transcripts/summaries, and refine Seth’s responses and rules based on real call data.

Analytics & attribution

Dashboard metrics include resolution rate, Seth-attributed revenue, cost per call, and order attribution for calls that lead to purchases.

Fast setup

Claims most brands go live in under an hour by connecting Shopify, configuring escalation, and running test calls.

Service levels & guarantee

Offers a 65% resolution guarantee: if Seth resolves under 65% of calls in 90 days, Ringly refunds subscription fees per their guarantee.

Pricing

Free Tier Available

14-day free trial

Grow

$349/mo
  • Handles product, order, and return calls
  • Transfers other calls to your team
  • Includes 1,000 mins/mo (~500 calls)
  • $0.29/min overage

Pro

$799/mo
  • Handles product, order, and return calls
  • Includes 2,500 mins/mo (~1,250 calls)
  • $0.19/min overage
  • 65% resolution guarantee

Enterprise

Contact sales / custom pricing
  • Custom setup and integrations
  • Private Slack channel and dedicated onboarding
  • For stores handling 5,000+ mins/mo

Use Cases

Handle repetitive WISMO and returns calls

Automate common status, return, and order-location inquiries so agents don't answer the same questions repeatedly.

Scale phone support without hires

Manage sudden increases in phone volume (example: 6.7x growth cited) without adding headcount by letting Seth handle a high share of inbound calls.

Improve conversion on inbound product questions

Answer product and stock questions in real time and attribute orders placed after calls as Seth-attributed revenue.

Maintain existing CX workflows

Integrate with helpdesk tools (like Gorgias) to create tickets, email issues, or transfer calls, keeping teams in their current systems.

Enterprise multi-country support

Run phone support across multiple countries from a single AI account for large, multi-region stores.

Integrations

Shopify

Primary integration: Seth pulls product catalog, orders, inventory, and customer data from Shopify.

Helpdesk (e.g., Gorgias)

Creates tickets or emails issues and integrates with existing CX workflows for escalation and ticketing.

Phone/VoIP providers

Supports forwarding your existing phone number or buying a Ringly number to route calls to Seth.

Slack (enterprise)

Enterprise customers can get a private Slack channel for onboarding and support.

Benefits

Reduces repetitive call handling and agent burnout by resolving common queries via AI.
Operates 24/7, providing instant customer answers and decreasing wait/hold time.
Pays for itself compared with the cost of hiring phone support, with attributed revenue from post-call orders.
Fast time-to-live (typically under an hour) so brands can deploy quickly.
Integrates with Shopify and existing helpdesk tools, minimizing workflow disruption.
Financial guarantee (65% resolution in 90 days) reduces deployment risk.

Limitations

Not intended to handle every possible edge case — designed primarily for repetitive calls (WISMO, returns, product questions, inventory, policies) and will escalate complex cases to humans.
Effectiveness depends on the quality and completeness of your Shopify data, website content, and pasted policies used to ground Seth.

Frequently Asked Questions

Will the AI embarrass our brand?
Seth is designed to answer confidently when he knows and to escalate when he doesn’t; you control rules, can review calls, and can pause routing.
What happens when Seth can’t resolve a call?
You choose how to escalate — transfer to a human, email the issue, or transfer within business hours and email after hours; Seth recognizes when to escalate.
How long does setup take?
Most brands go live in under an hour by connecting Shopify, adding knowledge, setting escalation preferences, connecting a helpdesk, and running test calls.
Can Seth really bring in revenue, or is that just cost savings?
Ringly reports Seth-attributed orders: callers who buy after a Seth call are shown in the dashboard as Seth-attributed revenue; brands typically see $10–$100 revenue per attributed call.
Can we keep our phone number or get a new one?
Yes — use your existing number by routing calls to Seth, forward calls from your provider/VoIP, or purchase a Ringly number to go live immediately.
Will Seth hallucinate or give wrong policy info?
Seth is grounded in your own sources (website, help docs, pasted policies) and escalates when uncertain, rather than guessing.
Will customers hate talking to AI?
The page asserts most customers prefer fast answers and that Seth keeps interactions natural; callers can always be escalated to a person.
What if we have lots of edge cases?
Ringly states it isn’t "AI that handles everything" but is designed for repetitive calls and cleanly escalates edge cases; additional customization options exist for complex workflows.
How is pricing measured and how do I estimate minutes?
Pricing is based on minutes. On average support calls take ~2 minutes, so 2,500 minutes/mo should cover ~1,250 calls; usage is visible in the dashboard.

Getting Started

  1. 1 Step 1: Connect your Shopify store so Seth can sync product catalog, orders, inventory, customer history and website content.
  2. 2 Step 2: Choose escalation preferences and connect your helpdesk (e.g., Gorgias) or routing method.
  3. 3 Step 3: Forward your existing number to Seth or purchase a Ringly number and run a few test calls to fine-tune rules.
  4. 4 Step 4: Review call replays and analytics, refine Seth’s responses and rules based on common scenarios.
  5. 5 Step 5: Go live and monitor resolution rate, attributed orders, and usage in the dashboard.

Support

Book a demo

Schedule a demo or book a call via the site to see Seth in action.

Free trial / onboarding

14-day free trial and founder-led support for reviewing calls and refining Seth.

Help center / Docs

Help center, changelog, FAQs and blog resources available from the website.

Enterprise support (Slack)

Enterprise customers receive a private Slack channel and dedicated onboarding.

API

Available: No

Compare ringly-io with similar tools

See how it stacks up against alternatives

Related Tools

View all 546 →
Freemium
Stormy AI

Stormy AI

Stormy is positioned as an "AI employee" that automates creator campaign operations and ongoing follow-through — drafting next actions, negotiating, tracking posts and payments, and surfacing only items that need human approval.

AI Agents Artificial Intelligence
Freemium Featured
Skygen AI

Skygen AI

Skygen is an AI agent platform that runs autonomous, end-to-end agents to complete tasks (web browsing, form-filling, app interactions) with real-time visibility. It provides a desktop app for macOS and Windows, 1,000+ connectors, and isolated cloud computers to automate workflows for individuals and teams.

AI Agents AI Agent
High-growth
Contact for pricing
Lifesight

Lifesight

Lifesight is an agentic unified marketing measurement platform that provides causal measurement (MMM, incrementality testing, and causal attribution) and AI-driven agents to translate insights into automated actions for marketing, finance, and agency teams.

AI Agents
High-growth
Freemium
superchat-ai

superchat-ai

Superchat is an AI-powered personal assistant and smart agent that completes tasks for users—booking flights and hotels, managing payments and calendars, replying to messages, and more—via chat and an app.

AI Agents
Contact for pricing
Context

Context

Context is an enterprise platform to build, deploy, and continuously improve AI agents and workflows — a unified execution layer that runs on your infrastructure, connects to institutional data, and enforces enterprise permissioning and evaluation.

AI Agents AI Office Suite
Freemium
Zoom

Zoom

ZoomMate is Zoom's AI teammate built into Zoom Workplace that uses agentic AI to turn conversations into completed deliverables by summarizing meetings, executing workflows, generating documents and presentations, and connecting to third-party apps for context-aware actions.

AI Agents
Contact for pricing
aiga-ai-agent-agency

aiga-ai-agent-agency

AIGA AI Agent Agency provides AI-driven agent services designed to automate and enhance business operations through intelligent automation and AI technology.

AI Agents
Contact for pricing
quest-platform

quest-platform

Questera is an agentic customer engagement platform that uses AI-powered agents to monitor real-time signals, decide next-best actions, and execute multi-channel growth campaigns to increase activation, retention, and revenue for product and marketing teams.

AI Agents

Premium Alternatives

Paid
Get

Get

VoiceSpin is an AI-first cloud contact center platform offering AI voice agents, chatbots, predictive dialers, omnichannel messaging, and speech analytics to automate customer support and sales workflows for SMBs and enterprises.

Voice & Speech
Enterprise-ready High-growth
Paid
f-xai

f-xai

FoxAI.app is a domain name listed for sale on Spaceship.com (a domain marketplace). The listing shows a "Buy now" price, options to make an offer, lease-to-own payments, and contact/checkout through Spaceship.

Other
Paid
Draw3d

Draw3d

Draw3D is an AI creative toolkit that turns sketches and 3D blockouts into photorealistic images and cinematic videos, enabling creators to move from storyboard to final renders while preserving spatial intent and perspective.

Image & Design
Paid
Ddevi

Ddevi

Devi is a browser-extension-based AI lead generation and social listening tool that monitors keywords across Facebook Groups, LinkedIn, X (Twitter), Reddit and other channels, detects buyer intent, auto-generates outreach with built-in ChatGPT, and schedules AI-created visual content to help businesses find and engage high‑intent organic leads.

Social Media
Paid
Wpmails

Wpmails

Wpmails appears to host or link to AISQ / Squirrly’s marketing infrastructure: a production-grade, AI-orchestrated marketing system that coordinates SEO, content, social, and email into a single, managed platform used by agencies and businesses.

Marketing
Paid
actionize-ai

actionize-ai

Actionize is a no-code platform that lets you add Actions to custom GPTs by connecting workflows from automation tools (Zapier, Make.com, ActivePieces, etc.), managing them in a web interface, and exporting a code snippet to install into a GPT.

NoCode / LowCode
Paid
copyblaze

copyblaze

copyblaze.xyz is a domain name currently for sale, offering a simple and secure way to buy or lease domain names with hassle-free payments and fast transfers.

Deals
Paid
Kwhero

Kwhero

KWHero is an SEO platform built for the AI-search era that helps marketers, teams, and agencies build topical authority and optimize content for Google, Bing, and large language models (ChatGPT, Claude, Perplexity) using AI-powered analysis, topic clustering, content briefs, and agent-driven research.

SEO

Explore Related Categories

Explore by Outcome