simple-phones

simple-phones

Simple Phones provides AI-powered phone agents that answer inbound calls, place outbound calls, log and transcribe conversations, and can be customized to handle tasks like booking appointments or calculating payments for businesses.

simple-phones is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise
#525 in AI Agents (525 tools)
Added 0 year ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from $97/mo

Next step

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simple-phones

Simple Phones offers an AI-driven phone service that answers missed or forwarded calls using a configurable voice agent. It targets businesses that want to automate inbound and outbound calling tasks such as answering FAQs, booking meetings, leaving messages, and following up with leads. The service includes call logging, transcripts, multi-country phone number provisioning, and ongoing customization and improvements to the agent based on interaction logs.

The product is delivered as a hosted service with a demo number to try, a 14-day free trial, tiered pricing (starting at $97/month for 100 calls), and customer support including live chat and email.

AI phone agents for businesses to answer calls, customizable and integrated.

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Key Features

Inbound Calls

Calls are answered by a customized AI voice agent which can be tweaked over time to improve performance and handle edge cases.

Outbound Calls

AI agents can place outbound calls to follow up with customers, stay in touch with leads, and make cold calls.

Logging & Transcripts

Transparent record of all calls including caller, duration, and a transcript; agents can also be tested via a chat screen in the dashboard.

Customization

Agents can be customized for tasks like booking appointments, calculating mortgage payments, answering FAQs, and updated over time for improved behavior.

Routing & Escalation

Calls can be routed or escalated to different numbers and trigger texts, emails, or webhooks to team members.

Voices & Accents

Choose from a variety of languages and accents and modify timing and wording to match brand tone.

Crawling / Knowledge Integration

Add your website or FAQ documents to the agent so it can answer questions about your content, in addition to booking and fulfilment tasks.

Multi-country Numbers

Phone numbers available in multiple countries (list provided) with additional documentation requirements for some countries.

Service & Ongoing Support

Team support for agent revisions, integrations, and ensuring a high-quality experience.

Pricing

Free Tier Available

14-day free trial

Starter

$97/mo
  • 100 calls per month
  • Includes phone line and agent development costs
  • No long-term commitment (cancel anytime)

Use Cases

Customer support and FAQs

AI agent answers incoming customer calls, responds to FAQs, and leaves messages or routes calls when necessary.

Appointment booking

Agents can book appointments and integrate with calendars, demonstrated by the demo agent which can book an appointment in a calendar.

Lead follow-up and outbound sales

Use outbound calling to follow up with customers and leads or make cold calls with an AI salesperson.

Back-end integrations and fulfillment

Integrate with CRMs, webhooks, Zapier, or custom back ends so incoming calls can trigger workflows and data updates.

Specialized directories and lookups

Custom databases (example: 5,000-doctor directory) to retrieve information and schedule appointments for specialized verticals like hospitals.

Integrations

Customer Relationship Management (CRM)

Team can integrate with popular CRMs or custom back ends so calls trigger fulfillment and data updates.

Zapier & Webhooks

Support for Zapier and structured webhooks to send customer-provided information to other systems.

Calendar integration

Demo agent can book appointments into a calendar; agent can be configured to schedule meetings.

Benefits

Reduce missed customer calls by forwarding or assigning a new number answered by an AI agent
Automate routine call tasks (booking, FAQs, messages) while providing a transparent call log and transcripts
Customizable agent behavior and voice to match brand needs and improve over time
Affordable plans with a clear entry price (starts at $97/mo for 100 calls) and no long-term commitment
Multi-country phone number availability and CRM/back-end integration options

Limitations

Phone number availability is limited to the listed countries and additional documentation (e.g., excerpt from commercial register) may be required to obtain numbers in some countries
If you cancel or exceed your monthly calls, assigned phone numbers will be released (though the AI agent is retained)

Frequently Asked Questions

How does Simple Phones work?
After signing up, you'll be asked a few questions to generate a starter AI agent. The agent can answer questions, book meetings, and leave messages at the assigned phone number; you can then request customizations to training data, wording, accents, behavior, phone number, and integrations.
How much does Simple Phones cost?
Simple Phones starts at $97/mo for 100 calls per month. You can upgrade or downgrade at any time, and there is no long-term commitment. The plan covers the phone line and agent development costs.
How is the AI agent created?
A base agent is generated to answer questions, book appointments, and leave messages. Ongoing customizations can be requested for free, including language, country code, FAQs, and advanced integrations.
Can I continue to use my existing business phone number?
Yes. You can forward missed calls (or all calls) from your existing provider to the number provided by Simple Phones and have the AI agent handle or pre-screen calls.
Does the AI integrate with my customer management system?
Yes. The team can integrate with popular CRMs or custom back ends, and can use tools like Zapier or webhooks to pass structured information to your systems.
Is the agent able to handle complex customer inquiries?
The base agent is a starting point; you can request additions such as price calculators, custom knowledge bases, or searchable directories. For unexpected inquiries, calls can be transferred to team members or callers can leave messages.
What countries can I get an agent in?
Phone numbers are offered in a list of countries including the United States, Canada, UK, Germany, France, Australia, Japan, Brazil, and several others; additional documentation may be required for some countries.
What languages or accents do you support?
Agents can be created in multiple languages and accents including Chinese, Danish, Dutch, English (US/UK/AU), French, German, Hindi, Indonesian, Italian, Japanese, Korean, and more.
Can I see a demo before signing up?
Yes. Call the demo agent at +1 (786) 472-6102 or book a live demo with the team via calendly.com/simplephones/demo.
What if I cancel or go over my calls per month?
If you cancel or exceed the number of calls for your tier, your phone numbers will be released. Simple Phones will keep your AI agent ready if you decide to restart with a new plan.

Getting Started

  1. 1 Sign up for an account and start a 14-day free trial
  2. 2 Answer a few questions about your business to generate a starter AI agent
  3. 3 Assign or forward a phone number to the agent (use the provided number or continue using your existing number with call forwarding)
  4. 4 Request customizations (language, FAQs, behavior, integrations) and test the agent via dashboard chat or by calling the demo number

Support

Live chat

Live chat available on the bottom-right of the website for immediate assistance.

Email

Support via email at [email protected].

Scheduled demo

Book a live call/demo with the team at calendly.com/simplephones/demo.

Help center / Documentation

Help Center and Blog linked from the site for self-serve resources.

API

Available: No

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