simple-phones
Simple Phones provides AI-powered phone agents that answer inbound calls, place outbound calls, log and transcribe conversations, and can be customized to handle tasks like booking appointments or calculating payments for businesses.
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Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $97/mo
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simple-phones
Simple Phones offers an AI-driven phone service that answers missed or forwarded calls using a configurable voice agent. It targets businesses that want to automate inbound and outbound calling tasks such as answering FAQs, booking meetings, leaving messages, and following up with leads. The service includes call logging, transcripts, multi-country phone number provisioning, and ongoing customization and improvements to the agent based on interaction logs.
The product is delivered as a hosted service with a demo number to try, a 14-day free trial, tiered pricing (starting at $97/month for 100 calls), and customer support including live chat and email.
AI phone agents for businesses to answer calls, customizable and integrated.
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Claim this listing for $29Key Features
Inbound Calls
Calls are answered by a customized AI voice agent which can be tweaked over time to improve performance and handle edge cases.
Outbound Calls
AI agents can place outbound calls to follow up with customers, stay in touch with leads, and make cold calls.
Logging & Transcripts
Transparent record of all calls including caller, duration, and a transcript; agents can also be tested via a chat screen in the dashboard.
Customization
Agents can be customized for tasks like booking appointments, calculating mortgage payments, answering FAQs, and updated over time for improved behavior.
Routing & Escalation
Calls can be routed or escalated to different numbers and trigger texts, emails, or webhooks to team members.
Voices & Accents
Choose from a variety of languages and accents and modify timing and wording to match brand tone.
Crawling / Knowledge Integration
Add your website or FAQ documents to the agent so it can answer questions about your content, in addition to booking and fulfilment tasks.
Multi-country Numbers
Phone numbers available in multiple countries (list provided) with additional documentation requirements for some countries.
Service & Ongoing Support
Team support for agent revisions, integrations, and ensuring a high-quality experience.
Pricing
14-day free trial
Starter
$97/mo- 100 calls per month
- Includes phone line and agent development costs
- No long-term commitment (cancel anytime)
Use Cases
Customer support and FAQs
AI agent answers incoming customer calls, responds to FAQs, and leaves messages or routes calls when necessary.
Appointment booking
Agents can book appointments and integrate with calendars, demonstrated by the demo agent which can book an appointment in a calendar.
Lead follow-up and outbound sales
Use outbound calling to follow up with customers and leads or make cold calls with an AI salesperson.
Back-end integrations and fulfillment
Integrate with CRMs, webhooks, Zapier, or custom back ends so incoming calls can trigger workflows and data updates.
Specialized directories and lookups
Custom databases (example: 5,000-doctor directory) to retrieve information and schedule appointments for specialized verticals like hospitals.
Integrations
Customer Relationship Management (CRM)
Team can integrate with popular CRMs or custom back ends so calls trigger fulfillment and data updates.
Zapier & Webhooks
Support for Zapier and structured webhooks to send customer-provided information to other systems.
Calendar integration
Demo agent can book appointments into a calendar; agent can be configured to schedule meetings.
Benefits
Limitations
Frequently Asked Questions
How does Simple Phones work?
How much does Simple Phones cost?
How is the AI agent created?
Can I continue to use my existing business phone number?
Does the AI integrate with my customer management system?
Is the agent able to handle complex customer inquiries?
What countries can I get an agent in?
What languages or accents do you support?
Can I see a demo before signing up?
What if I cancel or go over my calls per month?
Getting Started
- 1 Sign up for an account and start a 14-day free trial
- 2 Answer a few questions about your business to generate a starter AI agent
- 3 Assign or forward a phone number to the agent (use the provided number or continue using your existing number with call forwarding)
- 4 Request customizations (language, FAQs, behavior, integrations) and test the agent via dashboard chat or by calling the demo number
Support
Live chat
Live chat available on the bottom-right of the website for immediate assistance.
Support via email at [email protected].
Scheduled demo
Book a live call/demo with the team at calendly.com/simplephones/demo.
Help center / Documentation
Help Center and Blog linked from the site for self-serve resources.
API
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