teloz
Teloz is a US-based cloud contact center and unified communications platform that combines a cloud phone system, AI receptionist and real-time analytics to handle calls, messaging, and meetings for business teams.
teloz is business intelligence software teams evaluate for software & gaming. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Software & Gaming
What it does
Business Intelligence software for decision-makers comparing workflow fit and alternatives.
Best fit
Software & Gaming
Pricing snapshot
Freemium from Not listed on page; plan shown (example: Business ยท 50 seats)
Next step
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teloz
Teloz is a US-based cloud contact center and unified communications platform that provides cloud phone service, AI call handling, messaging, video meetings, and real-time analytics in a single subscription. It targets teams and organizations that handle inbound and outbound customer interactions, offering a unified inbox, AI receptionist and integrated CRM workflows. The platform emphasizes fast time-to-live ("Pick a number, add teammates, record greeting โ you're live"), no hardware, and a single login and bill for desk phone and contact center capabilities.
AI-powered omnichannel cloud contact center solution for businesses.
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Claim this listing for $29Key Features
Cloud Phone System
Carrier-grade calling in-browser including HD voice, business SMS/MMS, video meetings, shared lines and call queues with 10DLC handled for US/Canada calling.
AI Receptionist
NLP-based receptionist that answers calls in parallel, qualifies callers, books appointments, summarizes calls, and performs warm transfers with caller context.
Omnichannel Contact Center
Skills-based ACD, supervisor dashboards and one unified inbox for voice, SMS, web chat, WhatsApp and social channels.
Business SMS
Two-way text with media on every Teloz number, MMS and group threads, templates and automations, with 10DLC and TCR registration handled.
AI Agent Assist
Live whisper prompts, inline chat nudges, per-call sentiment scoring and searchable transcripts to coach reps during live calls.
Real-time Analytics
Live dashboards showing call volume, agent status, sentiment, QoS telemetry and tools to act on problems during calls.
Transcription & Conversation Intelligence
AI transcription, auto-summaries, tagging and logging of activities to CRM.
Integrations & Open API
100+ native integrations with CRMs and platforms plus an open API and webhooks for custom integrations.
Pricing
Free trial available with no credit card required for setup.
Business
Not listed on page; plan shown (example: Business ยท 50 seats)- Core cloud phone, messaging and contact center features
- AI features available (feature depth varies by plan)
Enterprise
Not listed on page; contact sales to upgrade- Higher feature depth and enterprise capabilities
- Custom seats and deployment options
Use Cases
Inbound call handling & appointment booking
AI receptionist qualifies callers and books appointments automatically, reducing manual booking and no-shows.
Omnichannel customer support
Support teams consolidate voice, SMS, web chat, WhatsApp and social into one inbox with skills-based routing and supervisor dashboards.
Multi-site operations and unified telephony
Organizations with multiple locations can run shared directories, queues and a single bill to simplify telephony and reduce costs.
Sales & lead qualification
AI routing qualifies leads, auto-logs activities to CRM and enables click-to-call and screen pops for sales workflows.
Website chat-to-call booking
Chat widgets that book consults and escalate with full context (testimonial example: law firm booking consults via chat widget).
Integrations
Salesforce
Two-way sync, click-to-call, screen pops and automatic activity logging to CRM.
HubSpot
Native CRM plugin with click-to-call and activity logging.
Zoho
Native CRM integration for calls and activity sync.
Pipedrive
Integration for sales workflows with call logging and click-to-call.
Zendesk
Ticket and support integration with call records and screen pops.
Open API & Webhooks
Programmatic integration options for custom workflows and automation.
Benefits
Limitations
Frequently Asked Questions
What is Teloz?
Getting Started
- 1 Start a free trial from the Teloz website (no credit card required for setup).
- 2 Pick or port a phone number (port numbers free; port in business days).
- 3 Add teammates, configure greetings and call flows using the web app.
- 4 Enable integrations and turn on AI receptionist or other capabilities as needed.
Support
Support and contact via [email protected] (address shown on site).
phone
Phone contact listed on site: +1 (914) 451-3161.
docs
Documentation and developer resources referenced in site navigation (Docs, API).
demo
Book a live demo from the website (demo and pricing pages referenced).
status
Site includes a status page link for uptime and service status.
API
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