teloz

teloz

Teloz is a US-based cloud contact center and unified communications platform that combines a cloud phone system, AI receptionist and real-time analytics to handle calls, messaging, and meetings for business teams.

teloz is business intelligence software teams evaluate for software & gaming. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 75/100
#140 in Business Intelligence (140 tools)
Just launched
Data reviewed Aug 17, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

Review official source →

Quick Overview

Best for: Software & Gaming

What it does

Business Intelligence software for decision-makers comparing workflow fit and alternatives.

Best fit

Software & Gaming

Pricing snapshot

Freemium from Not listed on page; plan shown (example: Business ยท 50 seats)

Next step

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teloz

Teloz is a US-based cloud contact center and unified communications platform that provides cloud phone service, AI call handling, messaging, video meetings, and real-time analytics in a single subscription. It targets teams and organizations that handle inbound and outbound customer interactions, offering a unified inbox, AI receptionist and integrated CRM workflows. The platform emphasizes fast time-to-live ("Pick a number, add teammates, record greeting โ€” you're live"), no hardware, and a single login and bill for desk phone and contact center capabilities.

AI-powered omnichannel cloud contact center solution for businesses.

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Key Features

Cloud Phone System

Carrier-grade calling in-browser including HD voice, business SMS/MMS, video meetings, shared lines and call queues with 10DLC handled for US/Canada calling.

AI Receptionist

NLP-based receptionist that answers calls in parallel, qualifies callers, books appointments, summarizes calls, and performs warm transfers with caller context.

Omnichannel Contact Center

Skills-based ACD, supervisor dashboards and one unified inbox for voice, SMS, web chat, WhatsApp and social channels.

Business SMS

Two-way text with media on every Teloz number, MMS and group threads, templates and automations, with 10DLC and TCR registration handled.

AI Agent Assist

Live whisper prompts, inline chat nudges, per-call sentiment scoring and searchable transcripts to coach reps during live calls.

Real-time Analytics

Live dashboards showing call volume, agent status, sentiment, QoS telemetry and tools to act on problems during calls.

Transcription & Conversation Intelligence

AI transcription, auto-summaries, tagging and logging of activities to CRM.

Integrations & Open API

100+ native integrations with CRMs and platforms plus an open API and webhooks for custom integrations.

Pricing

Free Tier Available

Free trial available with no credit card required for setup.

Business

Not listed on page; plan shown (example: Business ยท 50 seats)
  • Core cloud phone, messaging and contact center features
  • AI features available (feature depth varies by plan)

Enterprise

Not listed on page; contact sales to upgrade
  • Higher feature depth and enterprise capabilities
  • Custom seats and deployment options

Use Cases

Inbound call handling & appointment booking

AI receptionist qualifies callers and books appointments automatically, reducing manual booking and no-shows.

Omnichannel customer support

Support teams consolidate voice, SMS, web chat, WhatsApp and social into one inbox with skills-based routing and supervisor dashboards.

Multi-site operations and unified telephony

Organizations with multiple locations can run shared directories, queues and a single bill to simplify telephony and reduce costs.

Sales & lead qualification

AI routing qualifies leads, auto-logs activities to CRM and enables click-to-call and screen pops for sales workflows.

Website chat-to-call booking

Chat widgets that book consults and escalate with full context (testimonial example: law firm booking consults via chat widget).

Integrations

Salesforce

Two-way sync, click-to-call, screen pops and automatic activity logging to CRM.

HubSpot

Native CRM plugin with click-to-call and activity logging.

Zoho

Native CRM integration for calls and activity sync.

Pipedrive

Integration for sales workflows with call logging and click-to-call.

Zendesk

Ticket and support integration with call records and screen pops.

Open API & Webhooks

Programmatic integration options for custom workflows and automation.

Benefits

Reduce manual work and no-shows through AI receptionist and automated appointment booking (testimonial: no-shows dropped 22%).
Fix issues during the call using live analytics (agent status, sentiment, QoS telemetry) rather than retrospective reports.
Unified platform: one login, one bill, and consolidated features for phone, messaging, video and contact center.
Faster deployment and lower operational overheadโ€”no hardware required and claims of going live quickly.

Limitations

Platform emphasizes US & Canada calling and is described primarily for US teams (Unlimited US & Canada calling and references to US teams).
Feature depth varies by plan; some advanced capabilities require upgrading to higher-tier plans.

Frequently Asked Questions

What is Teloz?
Teloz is a US-based cloud contact center and unified communications platform. One subscription covers cloud phone, video, messaging, AI call handling, and real-time analytics.

Getting Started

  1. 1 Start a free trial from the Teloz website (no credit card required for setup).
  2. 2 Pick or port a phone number (port numbers free; port in business days).
  3. 3 Add teammates, configure greetings and call flows using the web app.
  4. 4 Enable integrations and turn on AI receptionist or other capabilities as needed.

Support

email

Support and contact via [email protected] (address shown on site).

phone

Phone contact listed on site: +1 (914) 451-3161.

docs

Documentation and developer resources referenced in site navigation (Docs, API).

demo

Book a live demo from the website (demo and pricing pages referenced).

status

Site includes a status page link for uptime and service status.

API

Available: Yes

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