autochat

autochat

AutoChat is an India-first WhatsApp automation platform that combines WhatsApp Business API, AI-assisted chatbots, team inbox/CRM, broadcasts, and commerce features to help SMEs, D2C brands, education teams, real estate teams, agencies, and service businesses manage leads, sales, and support on WhatsApp while preserving existing chat continuity.

autochat is chatbots & assistants software teams evaluate for content & marketing. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 75/100
One of 175 tools in Chatbots & Assistants
Added 2 months ago
Data reviewed Aug 28, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Content & Marketing

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Content & Marketing

Pricing snapshot

Freemium from Contact AutoChat for INR plan details and setup pricing

Next step

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AutoChat is an India-focused WhatsApp automation platform that helps businesses move from scattered personal-phone WhatsApp usage to a structured system for capturing leads, qualifying enquiries, routing conversations, and handing off to humans when needed. The platform is built around 'coexistence-first' automation — adding bots and templates while preserving existing chats, contacts, and WhatsApp call continuity.

AutoChat targets Indian SMEs, D2C brands, education and coaching teams, real estate and services, agencies, and local teams that rely heavily on WhatsApp for enquiries. It integrates inbox, templates/broadcasts, commerce (catalog and payment links), AI-assisted replies, CRM context, and workflow automation to keep the full WhatsApp customer journey visible and actionable.

WhatsApp automation platform with no-code chatbots and eCommerce integration.

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Key Features

WhatsApp Business API & Onboarding

Support for WhatsApp Business API onboarding, template approval, and number setup with guidance on WABA/BSP requirements and boundaries.

AI-assisted Replies

AI can answer common questions, qualify leads, and assist agents while preserving human control and handoff.

Team Inbox & CRM

Shared team inbox with chat assignment, tags, notes, ownership, and customer history to replace scattered phone follow-up.

Broadcasts & Approved Templates

Create approved message campaigns, use templates for reminders/pricing/appointments, segment contacts, and route replies back to the right team.

WhatsApp Commerce

Support for catalogs, payment links, order follow-up, COD/payment-link handoff, and commerce-related conversation paths.

Coexistence-first Automation

Add automation around existing WhatsApp conversations without forcing all customers into an immediate full automation model.

No-code Visual Flow Builder

Build chatbot flows and conversation paths with visual modules rather than custom development.

API & Workflow Automation

Connect CRM, ecommerce, sheets, payment systems, lead ads, booking, and custom operations via APIs and webhooks.

Multilingual Support

Support for English as the primary layer with optional Hindi and Malayalam flows (and Arabic for UAE) to match customer language comfort.

Reporting & Review

Track response gaps, campaign replies, team workload, and lead quality across the WhatsApp workflow.

Pricing

Free Tier Available

Free trial available; AutoChat platform and setup fees are separate from Meta WhatsApp Business Platform messaging fees.

Contact Sales / Custom Plans

Contact AutoChat for INR plan details and setup pricing
  • Platform access and setup support
  • Guidance on WhatsApp Business API and template setup

Use Cases

Sales & Lead Capture

Bring ad leads, website forms, QR/retail enquiries and Meta lead ads into WhatsApp; qualify leads, assign to sales, and follow up with templates and reminders.

Customer Support

Operate an inbox for FAQs and escalations, assign ownership to agents, and use automation for repeat questions while keeping human handoff available.

Ecommerce & D2C

Guide product discovery, recover carts, hand off to payment links, and follow up on orders within WhatsApp conversations.

Education & Coaching

Capture enquiries, qualify course interest, answer FAQs, and route admissions follow-up to the right team member.

Real Estate & Services

Qualify property or service leads, book follow-ups, send approved updates, and assign owners for consistent follow-up.

Agencies & BSP Teams

Manage client leads, campaign replies, onboarding, number setup, and shared inbox workflows across multiple clients.

Integrations

CRM & Sheets

Send leads, events and customer context into CRMs and sheets for team workflows.

Ecommerce Platforms

Connect product catalogs, orders and payment links for commerce handoff inside WhatsApp.

Payment Systems

Support payment link creation and handoff to customers during conversations.

Meta Lead Ads / Website Forms

Capture leads from Meta lead ads and website forms into WhatsApp workflows.

Webhooks / Custom APIs

Connect booking systems, custom operations and automation via webhooks and APIs.

Benefits

Structured lead capture and follow-up to reduce missed WhatsApp enquiries and improve conversion.
Clear team ownership with assignment, tags, notes, and measurable inbox workflows.
Preserves existing WhatsApp conversations and call continuity while adding automation.
Local India-focused pricing clarity: INR plans are separate from Meta messaging fees.
Faster onboarding via demos, guided setup and no-code flow building.

Limitations

WhatsApp Business Platform (WABA) messaging fees from Meta are separate and not included in AutoChat’s pricing.
Requires WhatsApp Business API onboarding, number setup and template approvals before full production use.
No explicit public pricing details on the site; businesses must contact sales for INR plan specifics.

Frequently Asked Questions

Why does AutoChat matter for Indian businesses?
Many Indian buyers start on WhatsApp and expect fast follow-up. AutoChat helps teams capture, qualify, assign, and follow up on those conversations without relying on scattered phones.
Are Meta WhatsApp fees included in AutoChat pricing?
No. AutoChat pricing covers the platform and setup support. Meta WhatsApp Business Platform messaging fees are separate and follow Meta’s official pricing model.
Should every India page be translated into Hindi and Malayalam?
No. Hindi and Malayalam should be used where language comfort or Kerala trust improves conversion, not for automatic URL expansion.

Getting Started

  1. 1 Step 1: Book a product demo or start a free trial via the website ('Book product demo' / 'Start free trial').
  2. 2 Step 2: Confirm business use case, team size, and WhatsApp API (WABA/BSP) requirements during onboarding calls.
  3. 3 Step 3: Configure team inbox, approved templates/broadcasts, chatbot flows, routing rules, and coexistence settings.
  4. 4 Step 4: Integrate required systems (CRM, ecommerce, sheets, payment links, lead ads) and test payment/catalog handoffs.
  5. 5 Step 5: Launch workflows, monitor response gaps and team workload, and iterate on templates and routing.

Support

Docs & Guides

Documentation and guides are listed in site resources (Documentation, Guides).

Demo / Sales

Book a product demo or automation strategy call from the website to plan onboarding and implementation.

Onboarding

WABA / BSP onboarding and implementation support is available via booked onboarding sessions.

App Stores

Mobile access via Google Play and the App Store for mobile management.

API

Available: Yes

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