bik-ai
BIK (bik.ai) is an agentic AI CRM platform for e-commerce that provides 100+ pre-built AI commerce agents and tools to build custom agents to boost conversions, retention, and lifetime value for DTC brands and enterprises.
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Quick Overview
Best for: Content & Marketing
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Content & Marketing
Pricing snapshot
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bik-ai
BIK is positioned as an agentic AI CRM for e-commerce that aims to break silos between marketing and support. The platform provides 100+ ready AI commerce agents or the ability to build custom agents by defining goals, success criteria, and instructions. It targets direct-to-consumer brands and enterprises to boost conversions, retention, and lifetime value through AI-driven acquisition, retention, helpdesk automation, personalization, and analytics.
All-in-one marketing automation platform for eCommerce brands to improve ROI.
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Claim this listing for $29Key Features
100+ Pre-built AI Commerce Agents
A catalog of over 100 ready agents across retention, acquisition and support that can be used out-of-the-box or customized.
Agent Studio / Build Custom Agents
Tools to build custom agentic AI workflows by giving agents goals, success criteria, and instructions.
Agentic CRM Capabilities
Agentic Acquisition, Agentic Retention, AI Campaign and other CRM-focused AI products to drive personalized marketing and lifecycle automation.
AI Helpdesk & Translator
AI-driven helpdesk features including automated replies, ticket translation, and intent classification to improve support productivity.
AI Product Recommendation
Shopify-integrated AI product recommendations to improve product discovery and conversion.
Open API Platform
Connect any app using webhooks, REST API blocks and other integration mechanisms.
Advanced Analytics & CDP
Analytics and customer data platform capabilities to drive data-driven campaigns and insights.
Agentic Gamification
Gamification features to increase engagement and retention through agent-driven experiences.
Pricing
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Use Cases
Unifying Marketing and Support
Break silos between marketing and support by using agentic AI across both functions to coordinate journeys and responses.
Acquisition & Paid Ads Scale-up
Run agentic acquisition campaigns and scale paid ads as described under 'Paid Ads scaleup' and related case studies.
Retention and LTV Improvement
Use agentic retention agents and personalized campaigns to boost repeat purchases and lifetime value.
Helpdesk Automation and Multilingual Support
Increase support productivity (claim: up to 60%) with AI-generated replies, classification and real-time translation for foreign-language customers.
Recover Lost Customers and CRO
Recover lost customers and optimize conversion rates using targeted AI-driven journeys and product recommendations.
Integrations
Shopify
Platform states integration with Shopify for AI product recommendations.
Open API / Webhooks / REST API blocks
General integration mechanisms to connect any app of your choice via the open API platform.
Benefits
Limitations
Frequently Asked Questions
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Getting Started
- 1 Book a demo to discuss your use case and see the platform in action.
- 2 Choose a pre-built AI agent or use Agent Studio to build a custom agent with goals and success criteria.
- 3 Connect your apps (Shopify or other systems) using webhooks or REST API blocks and configure agent instructions.
Support
Book a demo
Primary call-to-action to engage with sales or product experts via 'Book a demo'.
Talk to experts
Site invites users to 'Talk to our experts' for guidance and bespoke solutions.
Developer Resources & Documentation
Developer Resources link is listed under Resources for technical integration assistance.
Case Studies / Blog / Podcast
Customer stories, blog and podcast links are provided as resources and evidence of customer outcomes.
API
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