Duvi

Duvi

Duvi provides AI-driven conversational agents that read your website and connected systems to answer customer questions, perform website actions, and unify support across web chat, WhatsApp, and phone for enterprises and startups.

Duvi is ai tools software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

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#539 in AI Agents (539 tools)
Just launched
Data reviewed Sep 19, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

AI Tools software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Contact for pricing from Not listed — contact sales

Next step

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Duvi

Duvi builds AI conversational agents that read the websites and systems you point them at to answer customer questions, take permitted actions on pages, and surface live data from connected stores and business systems. The product targets both enterprise support operations and startups: it can be used to bring agents into existing support flows or to keep answering customers while teams develop their product. Duvi emphasizes multi-channel delivery—agents can answer on a website, WhatsApp, and phone—while providing a builder (Duvi Studio) and preview tools to configure, test, and deploy agents.

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Key Features

Live knowledge

Agents check connected stores and systems to answer with what is actually available (e.g., live stock from a connected Shopify store).

Website actions

Agents can perform permitted actions on the website in front of the customer, completing tasks based on the customer's instruction.

Multi-channel delivery

One agent configuration can serve multiple channels (website chat, WhatsApp, phone) to preserve context across channels.

Team workspace

Authorized team members can query the same connected systems and see the latest customer context and recent orders linked to conversations.

Builder (Duvi Studio)

A conversation-driven builder that writes prompts, selects a model, and ingests websites; includes preview and quickstart flows.

Integrations/connectors

Prebuilt connectors for commerce, payments, collaboration, and infra services to surface data and enable actions (sign-in based connectors).

Pricing

Free Tier Available

Agent setup and configuration changes are free to perform ("Setting an agent up and changing its configuration are free.").

Enterprise

Not listed — contact sales
  • Enterprise-oriented integrations and support (page lists 'Enterprise' as a target).

Startups

Not listed — contact sales
  • Startups-focused offering to keep answering customers while teams build.

Use Cases

Customer support automation

Replace or augment support agents by answering customer questions and performing tasks on the website, reducing manual handling.

E-commerce storefront assistant

Answer product and stock questions in real time by checking connected stores (Shopify, WooCommerce, etc.) and complete checkout-related actions.

Omnichannel continuity

Maintain unified context and knowledge when customers move between web chat, WhatsApp, and phone so they don't need to repeat themselves.

Startup customer handling

Provide continuous customer-facing responses while a small product team builds features or scales support.

Integrations

Shopify

Connects Shopify stores so the agent can read catalogue and cart tools and answer with live stock and order data.

WooCommerce

Connector for WooCommerce stores to surface live product and order information.

Wix

Connector for Wix sites to allow the agent to read site content and (where permitted) act on the site.

Salesforce Commerce Cloud

Commerce platform connector to surface order and product data for agent responses.

Stripe

Payment connector for commerce-related actions and data.

PayPal

Payment connector for commerce-related actions and data.

Notion

Knowledge connector to surface documentation and internal notes.

Airtable

Data connector for structured records used by agents.

Webflow

Connector for Webflow-hosted sites to read content and enable site actions.

Linear

Connector for issue and project data used by teams.

monday.com

Connector for operational data and workflows.

Sentry

Connector for application monitoring context.

Supabase

Connector for backend data storage and queries.

Cloudflare

Infrastructure connector for web and routing contexts.

Zapier

Connector to integrate with many third-party apps via automations.

Benefits

Answers come from the pages and connected systems you point the agent at, reducing hallucination.
Unifies conversations and knowledge across web, voice, and messaging channels to prevent context loss.
Enables automated actions on pages to complete tasks in front of customers, improving conversion and resolution speed.
Supports enterprise and startup workflows with prebuilt connectors and a team workspace for operational continuity.

Limitations

Go-live requires adding a verification snippet to the site domain as part of activation.
Live data and actions typically require connecting external systems or signing into connectors ("Most of it is a sign in.").

Frequently Asked Questions

Where do your answers come from?
From the pages you point the agent at: the agent reads the pages you specify and answers from what is there; when information is not present, it states that rather than guess.
How does it go live?
You allow the domain and paste the provided verification snippet on your site to enable the agent on that domain.
Can you take my details and have someone call me?
Yes — leave an email or phone number and the conversation is attached and reaches the team so customers don't have to start again.

Getting Started

  1. 1 Step 1: Open Duvi Studio ("Open Duvi Studio" call-to-action on the site).
  2. 2 Step 2: Create an agent by specifying which website(s) it should learn from and any connectors (e.g., Shopify).
  3. 3 Step 3: Preview and test the agent in the builder, then paste the provided verification snippet on your domain to go live.

Support

Documentation

Documentation and quickstart guides available from the 'Documentation' and 'Quickstart' resources listed on the site.

Blog

Technical and product posts (blog) for design notes and best practices.

Contact

Contact page (https://www.duvi.ai/contact) for sales and support inquiries.

API

Available: No
Documentation:

Documentation and quickstart guides are listed on the site, but no public API documentation is explicitly referenced on the provided page.

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