Floatbot

Floatbot

Floatbot is an enterprise conversational AI platform that automates high-volume, regulated workflows across voice, chat, SMS, and email using AI agents, real-time agent assist, and an AI workspace for human-in-the-loop operations.

Floatbot is ai agents software teams evaluate for ai agents. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Contact for pricing API 70/100
#446 in AI Agents (446 tools)
Added 2 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: AI Agents

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

AI Agents

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Floatbot

Floatbot is an enterprise-grade conversational AI agent platform designed to automate phone calls, chats, SMS, and email while supporting human-in-the-loop interactions for regulated industries. The platform emphasizes compliance, accuracy, and trust for high-stakes workflows such as claims FNOL, debt collections, loan servicing, patient engagement, and customer support. Core offerings named on the site include Voice AI Agent, Digital AI Agents (chat, SMS, email), AI Workspace (FloatSpace), FloatGPT RAG cognitive search agent, FloatNEO Speech-to-Text API, and the UNO no-code platform.

Floatbot markets multilingual, channel-agnostic AI agents and real-time agent assist features that integrate with payments, WhatsApp, maps, CRMs, contact centers and backend systems. The site highlights production use and measurable outcomes via customer case studies and performance metrics for regulated verticals.

Floatbot is an enterprise conversational AI platform that automates high-volume, regulated workflows across voice, chat, SMS, and email using AI agents, real-time agent assist, and an AI workspace for human-in-the-loop operations.

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Key Features

Voice AI Agent

Automates inbound/outbound voice interactions with natural speech, sentiment awareness, near-zero latency, warm handoff to humans, and the ability to handle thousands of calls simultaneously.

Digital AI Agents (Chat, SMS, Email)

AI agents for chat, SMS/text and email that enable 24/7 self-service, automated email responses, smart routing, campaign management, and unified conversations across channels.

AI Workspace (FloatSpace / AI WorkSpace)

An AI workspace and copilot for agents that provides real-time guidance, conversation transcription, automatic summarization, next-best actions, workflow automation and document/data intelligence.

FloatGPT & RAG Cognitive Search Agent

Generative AI plus RAG-powered cognitive search to surface answers from policies, SOPs and documents; supports enterprise knowledge search across siloed information.

FloatNEO (Speech-to-Text API)

Speech-to-text API capability referenced by name (FloatNEO) for voice transcription and related voice processing workflows.

No-code AI Agent Builder (UNO)

A no-code platform (UNO) to design and deploy AI agents and automate workflows without deep developer effort.

Enterprise Authentication & Compliance

Enterprise-grade authentication, compliance-focused controls and human-in-the-loop features designed for regulated industries.

Pre-integrations & Channels

Pre-integrations and connectors for payment gateways, WhatsApp, Google Maps, CRM/contact center/back-end systems enabling multi-channel deployments.

Pricing

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Use Cases

Automate Claims FNOL & Support

Automate first notice of loss (FNOL) workflows and adjuster assistance to reduce handling time and support rapid claim intake.

Automate Debt Collections

Automate outbound/inbound collections calls, RPC/PTP negotiation, and provide collectors with real-time guidance to increase recovery and ensure compliance.

Banking & Lending Automation

Support digital onboarding, loan origination, eligibility checks, servicing, payments and 24/7 customer query resolution across channels.

Healthcare Patient Engagement

Automate patient engagement calls, appointment scheduling, prescription refill reminders and reduce compliance risk and support costs.

BPO & Contact Center Automation

Automate inbound/outbound calls, telemarketing, support and enable smooth agent handoffs and agent assist to increase agent productivity.

Customer Self-Service & Digital Sales

Provide 24x7 self-service agents for onboarding, lead capture and digital sales across web, mobile and messaging channels.

Integrations

Payment gateways

Enable seamless payments within automated conversations.

WhatsApp

Channel integration to reach customers via WhatsApp.

Google Maps

Integration for location-aware workflows.

CRM, Contact Center & Backend Systems

Connectors to CRM and contact center stacks for unified conversations and data sync; testimonials reference integrations with TCN and ACE.

Benefits

Significant automation of claims FNOL and support workflows (site cites 'Automate Claims FNOL up to 80%').
Increase in debt recovery and agent efficiency (site cites 'Increase debt recovery by 60%' and 'Boost collector, CSR, agent efficiency by 25%+').
24/7 multilingual self-service across channels, reducing call costs and helping scale high-volume regulated workflows.

Limitations

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Frequently Asked Questions

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Getting Started

  1. 1 Step 1: Schedule a demo or request a live call via the site ('Schedule a Demo', 'Try Call' and demo flows are provided).
  2. 2 Step 2: Start a free trial or pilot (site lists 'Start free trial' and pilot/customer onboarding options).
  3. 3 Step 3: Use the no-code UNO builder and connect pre-integrations (payment gateway, WhatsApp, CRM, contact center) to deploy AI agents and configure compliance and agent-assist settings.

Support

Phone

Primary phone contact listed on site: (650) 679-4167.

Contact / Demo

Schedule a Demo or use the site contact flows to request a live call or demo.

Resources / Documentation

Resource Library, Blog, Case studies, Tech White papers, Webinars, Dev Center and Academy are listed as support and enablement resources.

API

Available: Yes

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