Kore.ai

Kore.ai

Kore.ai provides an enterprise Agent Platform (Artemis) for building, deploying, orchestrating, and governing production-grade AI agents and agentic applications across customer service and employee productivity use cases.

Kore.ai is enterprise AI software teams evaluate for prompt studio, automation, and support-heavy workflows. Use this page to review fit, pricing posture, API readiness, and the best alternatives before you commit.

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One of 657 tools in AI Agents
Added 1 year ago
Data reviewed Jul 15, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Enterprise teams evaluating prompt studio, automation, and support workflows

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Enterprise teams evaluating prompt studio, automation, and support workflows

Pricing snapshot

Contact for pricing

Next step

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Kore.ai's Agent Platform (Artemis) is an enterprise-grade, AI-programmable foundation for building, scaling, and optimizing agentic AI applications that serve both customers and employees. The platform provides pre-built industry applications, a marketplace of agents and templates, and modules for service and work scenarios to accelerate deployments across banking, healthcare, retail, HR, IT, and recruiting. Kore.ai emphasizes production readiness through orchestration, governance, auditability, compliance controls, and integrations with major cloud providers to support enterprise-scale AI adoption.

Kore.ai is a leader in Conversational AI, providing solutions for customers, agents, and employees.

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Key Features

Agent Platform (Artemis)

An AI-programmable platform foundation for building, scaling, and optimizing AI agents in production.

Pre-built Applications & Accelerators

Ready-to-deploy applications and industry-specific accelerators (Banking, Healthcare, Retail, IT, HR, Recruiting) to reduce time-to-value.

Kore.ai Marketplace

Marketplace of pre-built AI agents, templates, and integrations provided by Kore.ai and partners to speed development.

Multi-agent Orchestration

Coordinate purpose-built agents in parallel with independent fault recovery and orchestration for complex workflows.

No-code & Pro-code Tools

Tools to configure and build agents with both low-code and developer-focused options to support diverse teams.

Observability, Testing & Governance

Capabilities to test workflows before deployment, complete audit trails with 100% interaction logging, and runtime controls for compliance.

Enterprise Integrations

Connectors and integrations to enterprise apps, unstructured data sources, and cloud AI services.

Security & Compliance Controls

Runtime-enforced controls, compliance features (e.g., HIPAA for healthcare), and auditability to support regulated industries.

Pricing

Current pricing details are not available from the vendor source.

Use Cases

Customer Service (AI for Service)

AI agents that handle customer self-service in real time, augment human agents, and drive continuous service improvement.

Enterprise Productivity (AI for Work)

Agents that connect to business systems, understand data and workflows, and automate or orchestrate tasks across the enterprise.

Banking

Shared context and compliance-enabled self-service and agent support for financial services.

Healthcare

24/7 patient and member self-service with HIPAA-compliant intelligent assistance to reduce staff burden.

Retail

Personalized support, frictionless shopping, and operations optimization via AI agents.

IT, HR & Recruiting

IT incident resolution, HR employee self-service, and automated recruiting workflows including screening and candidate engagement.

Integrations

Microsoft

Deploy within Microsoft environments including Azure AI Foundry, Microsoft Teams, Microsoft 365 Copilot, and Microsoft Copilot Studio.

AWS

Integrations with AWS services including Amazon Bedrock, Amazon Q, and Amazon Connect; available via AWS Marketplace.

Enterprise Apps & Data Sources

Connectors to enterprise applications and unstructured data to provide agent context and RAG-style search and orchestration.

Benefits

Accelerates time-to-value with pre-built applications, templates, and a marketplace to reduce build time from months to days.
Provides enterprise-grade governance and audit trails (100% interactions logged) to support compliance and regulator needs.
Enables scalable multi-agent orchestration and runtime controls to handle complex workflows while reducing engineering overhead and avoiding vendor lock-in.

Limitations

No verified limitations are available.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Step 1: Request a demo or talk to an expert via the Kore.ai website.
  2. 2 Step 2: Explore pre-built applications and accelerators in the Kore.ai Marketplace.
  3. 3 Step 3: Deploy or tailor applications on the Agent Platform (Artemis) and integrate with your cloud/provider (Azure, AWS) and enterprise systems.

Support

Documentation

Product documentation and developer resources available from Kore.ai (Documentation link on site).

Sales / Demo

Request a Demo or Talk to an expert via the Kore.ai website to get tailored guidance and quotes.

Support & Community

Support portal, Academy, and community resources referenced on the Kore.ai site for training and help.

API

Available: No

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