livex-ai

livex-ai

LiveX AI is an enterprise platform that unifies digital and physical customer engagement by deploying human-like AI agents across web, app, voice, kiosks, QR codes and holograms to automate support, sales, onboarding and retention for B2C brands.

livex-ai is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

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#524 in AI Agents (524 tools)
Added 0 year ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

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livex-ai

LiveX AI is an enterprise-grade platform that unifies customer engagement across digital and physical channels. The platform provides human-like AI agents that operate across web chat, in-app, voice, SMS, email and physical touchpoints such as QR codes, kiosks and holograms to inform, guide, convert and resolve customer interactions in real time. LiveX positions itself for B2C enterprises (retail, SaaS, media, events, hospitality) and emphasizes fast deployment, integrations with existing backend systems, and enterprise security and compliance.

LiveX AI provides AI agents to improve customer retention, support, and reduce costs.

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Key Features

Human-like Digital Agents

AI agents that run on web, app and voice to automate support, onboarding, transactions and retention with conversational, contextual continuity.

Physical AI (Holograms, Kiosks, QR)

Extend AI into the real world through holograms, kiosks, and QR experiences that guide, sell, and retain customers in person.

Unified AI Memory & Cross-Channel Continuity

A single intelligence layer and unified memory keep conversations and context consistent across channels so users can pick up where they left off.

Agent Types and Flows

Dedicated agents and flows such as Discovery Agent, Sales Agent, Support Agent, Retention/Churn-Control Agent, Phone Agent, and Human Copilot that act and take actions inside systems.

Actionable Integrations & Back-end Actions

Agents can take actions inside enterprise systems (update orders, process payments, change accounts) and integrate with platforms like Shopify, Salesforce, Zendesk and Stripe.

No-code Builder and API Options

Agent Flow Builder offers a visual, no-code interface for mapping agent behavior, with API integration and enterprise control for deeper customization.

Security & Compliance

Platform runs on Google Cloud and NVIDIA with encryption, governance, and claimed certifications including SOC 2, HIPAA, GDPR and ISO.

Governance, Auditing & Version Control

All agent actions are logged and auditable; enterprises can define permissions and require human confirmation for sensitive steps.

Fast Deployment & Solutions Support

Offers no-code or API-based deployment routes and solutions team support; typical enterprise rollouts are claimed to be under 30 days.

Pricing

Current pricing details are not available from the vendor source.

Use Cases

Customer Support Automation

Resolve Tier 1 support, manage FAQs, and reduce ticket volumes by automating common support workflows across chat, voice and phone.

Sales and Checkout Automation

Agents support discovery, upsell, process payments and execute agentic checkout flows to increase conversions and average order value.

Retention and Churn Reduction

Intelligent Churn-Control and retention agents automate cancellations, billing updates and targeted interventions to reduce subscriber churn.

In-Person Experiences and Events

Holograms and kiosks provide immersive experiences for conferences, airports, retail spaces and corporate events to drive engagement and on-site conversions.

Onboarding and Billing Workflows

Automate user onboarding, billing, renewals and account changes to speed user activation and reduce manual work.

Integrations

Shopify

Connect commerce workflows to enable order updates, returns, and checkout actions.

Salesforce

Integrate CRM data for contextual conversations and account actions.

Zendesk

Connect support systems to resolve tickets and update records from agents.

Stripe

Enable payments and billing updates through agent-driven workflows.

Google Cloud & NVIDIA

Platform runs on Google Cloud and NVIDIA infrastructure; LiveX is an official Google Cloud & NVIDIA ISV partner.

Benefits

Unified cross-channel customer experience connecting web, app, voice and physical touchpoints.
Higher self-service and resolution rates with 24/7 human-like agents that reduce live-agent load.
Improved conversion and upsell through action-capable agents handling transactions and checkout flows.
Reduced churn and automated retention workflows (Churn-Control) to protect recurring revenue.
Enterprise-grade security, governance and compliance with SOC 2, HIPAA, GDPR and ISO claims.
Fast time-to-value with no-code onboarding, API options and solution-team supported deployments.

Limitations

No verified limitations are available.

Frequently Asked Questions

What does LiveX AI do, exactly?
LiveX AI delivers human-like agents that power customer engagement across digital and physical worlds — from web chat and in-app to voice, QR, kiosks, and holograms, engaging, acting, and resolving in real time.
How is this different from tools like Intercom or other AI assistants?
LiveX agents take actions inside systems (update orders, change accounts, process payments) and connect the entire journey — presale, support, and churn control — with a unified intelligence layer.
How do we set up a LiveX AI agent?
Integration can be no-code for faster rollout or via APIs for deeper control; LiveX connects to systems like Shopify, Salesforce, Zendesk and Stripe and claims most enterprises deploy in under 30 days.
Can we trust the output from LiveX AI agents?
All actions are logged, auditable, and governed; enterprises can define permissions, require human confirmation for sensitive steps, and monitor agent behavior through analytics and version control.
Who is LiveX AI for?
B2C brands across industries — digital commerce, SaaS, retail, media, hospitality and more — seeking to transform customer experience into a growth engine.
How long does it take to get up and running?
Typical enterprise rollout is under a month, with faster timelines for digital-only deployments and slightly longer for hybrid or on-premise setups.

Getting Started

  1. 1 Book a demo or contact LiveX sales to discuss requirements.
  2. 2 Choose deployment path: no-code onboarding, API integration, or on-premise/hybrid configuration.
  3. 3 Connect backend systems (Shopify, Salesforce, Zendesk, Stripe or others) and configure Agent Flow Builder.
  4. 4 Pilot and validate agents; solutions team helps set up flows and train internal teams.
  5. 5 Deploy to production (typical enterprise rollout under 30 days) and govern agents using audit logs and version control.

Support

Book a Demo

Schedule a demo via the website to see product capabilities and discuss deployment.

Contact Us

Contact page for sales and general inquiries (https://www.livex.ai/contact-us).

Solutions & Implementation

LiveX solutions team supports implementation, initial flow setup, and customer training as described on the site.

Policies & Trust Center

Privacy Policy, Terms of Use and Trust Center for security and compliance information are available on the site.

API

Available: Yes

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