livex-ai
LiveX AI is an enterprise platform that unifies digital and physical customer engagement by deploying human-like AI agents across web, app, voice, kiosks, QR codes and holograms to automate support, sales, onboarding and retention for B2C brands.
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Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
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livex-ai
LiveX AI is an enterprise-grade platform that unifies customer engagement across digital and physical channels. The platform provides human-like AI agents that operate across web chat, in-app, voice, SMS, email and physical touchpoints such as QR codes, kiosks and holograms to inform, guide, convert and resolve customer interactions in real time. LiveX positions itself for B2C enterprises (retail, SaaS, media, events, hospitality) and emphasizes fast deployment, integrations with existing backend systems, and enterprise security and compliance.
LiveX AI provides AI agents to improve customer retention, support, and reduce costs.
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Claim this listing for $29Key Features
Human-like Digital Agents
AI agents that run on web, app and voice to automate support, onboarding, transactions and retention with conversational, contextual continuity.
Physical AI (Holograms, Kiosks, QR)
Extend AI into the real world through holograms, kiosks, and QR experiences that guide, sell, and retain customers in person.
Unified AI Memory & Cross-Channel Continuity
A single intelligence layer and unified memory keep conversations and context consistent across channels so users can pick up where they left off.
Agent Types and Flows
Dedicated agents and flows such as Discovery Agent, Sales Agent, Support Agent, Retention/Churn-Control Agent, Phone Agent, and Human Copilot that act and take actions inside systems.
Actionable Integrations & Back-end Actions
Agents can take actions inside enterprise systems (update orders, process payments, change accounts) and integrate with platforms like Shopify, Salesforce, Zendesk and Stripe.
No-code Builder and API Options
Agent Flow Builder offers a visual, no-code interface for mapping agent behavior, with API integration and enterprise control for deeper customization.
Security & Compliance
Platform runs on Google Cloud and NVIDIA with encryption, governance, and claimed certifications including SOC 2, HIPAA, GDPR and ISO.
Governance, Auditing & Version Control
All agent actions are logged and auditable; enterprises can define permissions and require human confirmation for sensitive steps.
Fast Deployment & Solutions Support
Offers no-code or API-based deployment routes and solutions team support; typical enterprise rollouts are claimed to be under 30 days.
Pricing
Current pricing details are not available from the vendor source.
Use Cases
Customer Support Automation
Resolve Tier 1 support, manage FAQs, and reduce ticket volumes by automating common support workflows across chat, voice and phone.
Sales and Checkout Automation
Agents support discovery, upsell, process payments and execute agentic checkout flows to increase conversions and average order value.
Retention and Churn Reduction
Intelligent Churn-Control and retention agents automate cancellations, billing updates and targeted interventions to reduce subscriber churn.
In-Person Experiences and Events
Holograms and kiosks provide immersive experiences for conferences, airports, retail spaces and corporate events to drive engagement and on-site conversions.
Onboarding and Billing Workflows
Automate user onboarding, billing, renewals and account changes to speed user activation and reduce manual work.
Integrations
Shopify
Connect commerce workflows to enable order updates, returns, and checkout actions.
Salesforce
Integrate CRM data for contextual conversations and account actions.
Zendesk
Connect support systems to resolve tickets and update records from agents.
Stripe
Enable payments and billing updates through agent-driven workflows.
Google Cloud & NVIDIA
Platform runs on Google Cloud and NVIDIA infrastructure; LiveX is an official Google Cloud & NVIDIA ISV partner.
Benefits
Limitations
No verified limitations are available.
Frequently Asked Questions
What does LiveX AI do, exactly?
How is this different from tools like Intercom or other AI assistants?
How do we set up a LiveX AI agent?
Can we trust the output from LiveX AI agents?
Who is LiveX AI for?
How long does it take to get up and running?
Getting Started
- 1 Book a demo or contact LiveX sales to discuss requirements.
- 2 Choose deployment path: no-code onboarding, API integration, or on-premise/hybrid configuration.
- 3 Connect backend systems (Shopify, Salesforce, Zendesk, Stripe or others) and configure Agent Flow Builder.
- 4 Pilot and validate agents; solutions team helps set up flows and train internal teams.
- 5 Deploy to production (typical enterprise rollout under 30 days) and govern agents using audit logs and version control.
Support
Book a Demo
Schedule a demo via the website to see product capabilities and discuss deployment.
Contact Us
Contact page for sales and general inquiries (https://www.livex.ai/contact-us).
Solutions & Implementation
LiveX solutions team supports implementation, initial flow setup, and customer training as described on the site.
Policies & Trust Center
Privacy Policy, Terms of Use and Trust Center for security and compliance information are available on the site.
API
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