moveworks
Moveworks is an enterprise AI Assistant platform that uses an agentic Reasoning Engine to find information and automate tasks across business applications, delivering secure, governed, and customizable AI for IT, HR, and other teams.
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Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
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moveworks
Moveworks is an enterprise AI Assistant platform built to help organizations find information and automate tasks end-to-end across business applications. The platform centers on an agentic Reasoning Engine that orchestrates LLMs and built-in tools so AI agents can autonomously understand, plan, execute, and adapt to complete requests. Moveworks targets enterprise use (IT, HR, procurement, workplace services, and more), integrates with ServiceNow, and provides omnichannel and multilingual access via chat, web, intranets, portals, and mobile.
The platform includes an AI Agent Marketplace, Agent Studio for building customizable agents, hundreds of plugins and connectors to connect to apps and content sources, and admin/analytics tools for governance and optimization. Moveworks emphasizes security and compliance for regulated data, noting certifications and FedRAMP authorization.
AI-powered employee experience platform for issue resolution and workflow automation.
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Agentic Reasoning Engine
Orchestrates enterprise-ready LLMs and built-in tools so AI agents can autonomously understand, plan, execute, and adapt to complete requests.
AI Assistant & Enterprise Search
A unified AI front door that finds user-generated content across systems and enables employees to search and act across business applications.
AI Agent Marketplace & Agent Studio
1000+ AI agents in a marketplace plus low-code/no-code builders (Agent Studio) to create customizable AI agents for specific workflows.
Integrations, Plugins & Connectors
Hundreds of plugins and connectors and frameworks to integrate with systems, including integrations with Slack, OneDrive, Google Drive, SharePoint, Confluence, Outlook, ServiceNow and 50+ others.
Omnichannel & Multilingual Access
Accessible via chat, web, intranet, portals, and mobile and supports over 100 languages.
Admin Tools & Analytics
Platform management with analytics for fine-tuning, governance controls, and optimization tools for admins.
Security & Compliance
Designed for trust and data privacy with references to ISO 27001, SOC 2, HIPAA, GDPR, and FedRAMP authorization.
Pricing
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Use Cases
IT Service Management (ITSM) Automation
Automate ticket handling, reduce time to resolution and first response, and enable autonomous execution of IT workflows integrated with ServiceNow.
Employee Self-Service & Onboarding
Provide a conversational AI front door for employees to find answers and complete onboarding tasks across HR, payroll, and workplace services.
Change Communications and Cost Optimization
Support communications workflows and help optimize IT costs by automating repetitive tasks and streamlining processes.
IAM Modernization & Cross-team Workflows
Integrate across identity/access management and cross-functional workflows to automate approvals and provisioning tasks.
Industry & Regulated Environments
Deployable in healthcare, financial services, government, and manufacturing with enterprise security and compliance controls (FedRAMP, HIPAA, etc.).
Integrations
ServiceNow
Designed to work with ServiceNow to deliver an AI front door and automate ServiceNow workflows.
Slack
Search and act on user-generated content and workflows sourced from Slack.
OneDrive
Index and surface content stored in OneDrive for enterprise search and automation.
Google Drive
Access and act on content in Google Drive as part of search and agent workflows.
SharePoint
Integrate SharePoint content for enterprise search and automation.
Confluence
Include Confluence content in the enterprise knowledge search and agent actions.
Outlook
Surface and act on information from Outlook as part of conversational workflows.
50+ others
Hundreds of plugins and connectors to integrate with a broad set of enterprise applications and data sources.
Benefits
Limitations
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Frequently Asked Questions
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Getting Started
- 1 Request a demo or view the product tour via Moveworks 'Get a demo' / 'See product tour' links on the site.
- 2 Connect Moveworks to your core systems (examples on site include ServiceNow and common content sources like Slack, OneDrive, Google Drive, SharePoint, Confluence, Outlook).
- 3 Select or build AI agents from the AI Agent Marketplace or Agent Studio, configure integrations and governance, then monitor and optimize using the platform analytics.
Support
Docs
Help Docs and Developers Help docs linked from the site for product and developer guidance.
Demo / Sales
Request a demo or contact sales via the 'Get a demo' and 'Contact us' site links.
Webinars & Events
On-demand webinars, product tours, and events for training and product familiarization.
Community & Academy
Community resources and Academy offerings listed on the site for learning and peer support.
API
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