Terac
Terac is an AI-powered customer research platform that enables businesses to conduct robust, scalable, and easy AI-driven interviews for extracting valuable customer insights.
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Quick Overview
Best for: Education & Research
What it does
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Best fit
Education & Research
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Terac
Terac is an AI customer research platform designed to deploy AI interviews that are robust, easy to use, and powerful. It leverages thousands of hours of reinforcement learning to extract meaningful information from customer interactions. The platform supports mobile and desktop environments, allowing interview prospects anywhere and anytime. Terac is suitable for businesses seeking to conduct in-depth market research, customer feedback collection, and industry-specific studies with high scalability and automation.
Terac lets you run hundreds of AI-moderated interviews in parallel to get customer insights in hours, not months. Instead of manually scheduling calls, sending out static surveys, or paying a firm to take weeks, you can deploy dynamic, voice-based interviews at scale and extract structured answers instantly. It’s the fastest way for product, research, and innovation teams to understand users, test ideas, and explore markets. We see a future where companies will be fully automated. The bottleneck for this will be an autonomous system not understanding the market or its customers.
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Claim this listingKey Features
AI-Powered Interviews
Conduct automated interviews powered by advanced AI trained with reinforcement learning to extract detailed customer insights.
Mobile and Desktop Support
Participants can engage in interviews on mobile devices or desktops, enabling flexible and convenient feedback collection.
Outbound Calling with Auto-Dialing
Place thousands of outbound calls with an auto-dialing system achieving over 85% connection rates.
CSV Contact Upload
Upload large contact lists (e.g., 45,000 contacts) for mass outreach with a 99%+ success rate.
Embed Interviews on Websites
Easily embed interview links on your website to collect responses directly from visitors.
Dynamic Follow-ups
AI dynamically follows up on topics that matter most during interviews to deepen insights.
Multilingual Support
Choose the language and voice best suited for your audience to conduct interviews globally.
Screen and Video Recording
Watch users interact with embedded stimuli through screen and video recording features.
24/7 Interview Moderation
Conduct interviews anytime and in any time zone with continuous moderation.
Unlimited Scale
Run as many interviews as needed simultaneously without limits.
AI Research Assistant
Ask questions about your research data and get instant AI-generated answers and insights.
Quantitative Analytics
Get instant numerical insights and trend analysis from all conversations.
Compliance and Security
Terac is compliant with SOC 2 Type II, GDPR, ISO 42001, ISO 27001, and ISO 27701 standards ensuring data security and privacy.
Pricing
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Use Cases
Market Research
Conduct in-depth market research with niche customer bases to gather detailed feedback and insights.
Customer Feedback Collection
Gather real-time customer feedback through AI-driven interviews embedded on websites or sent via links.
Industry Research
Perform comprehensive industry-specific research such as DevOps or agriculture sectors using AI interviews.
Product UX Testing
Collect user experience feedback on mobile apps or digital products through targeted AI interviews.
Outbound Customer Engagement
Engage customers via thousands of outbound calls with high connection rates to collect qualitative data.
Integrations
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Benefits
Limitations
Frequently Asked Questions
How does Terac conduct AI interviews?
Can I use Terac on mobile devices?
Is my data secure with Terac?
Can I upload my own contact list for outreach?
Does Terac support multiple languages?
Getting Started
- 1 Step 1: Define the name and objective of your interview campaign.
- 2 Step 2: Upload your contact list via CSV or prepare interview links for distribution.
- 3 Step 3: Choose interview mode, language, and voice settings.
- 4 Step 4: Launch the campaign and monitor responses and analytics in real-time.
- 5 Step 5: Use AI research assistant to query and analyze collected data.
Support
Contact Page
Reach out via the contact page at https://terac.com/contact for support and inquiries.
Documentation
Documentation and demo available at https://terac.com/interview/demo.
API
No public API documentation available.
Not applicable.
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