Userevaluation

Userevaluation

UserEvaluation is an AI-first user research platform that hires AI agents to recruit participants, run interviews and surveys, transcribe and analyze audio/video/text, and produce cited reports, decks, and clips for research teams.

Userevaluation is research software teams evaluate for education & research. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise 70/100
#69 in Research (69 tools)
Added 5 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Education & Research

What it does

Research software for decision-makers comparing workflow fit and alternatives.

Best fit

Education & Research

Pricing snapshot

Freemium from Free to start

Next step

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Userevaluation

UserEvaluation is an AI-first user research platform and workspace for research teams. It provides AI agents that recruit participants (from a global pool or your contacts), run interviews and surveys, transcribe multi-language audio and video, and analyze text/PDF/CSV. The platform emphasizes cited analysis (every claim cites the transcript line), rapid report generation, and enterprise-grade security and compliance.

The product targets professional researchers and teams, offering an end-to-end workflow: recruit, engage (live or AI-curated interviews/surveys), analyze with AI agents, and export reports, decks, charts, and clips.

UserEvaluation is an AI-first user research platform that hires AI agents to recruit participants, run interviews and surveys, transcribe and analyze audio/video/text, and produce cited reports, decks, and clips for research teams.

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Key Features

AI research agent

Agentic chat — an AI agent with tools that recruits participants, runs interviews and surveys, analyzes data, and cites every claim to the transcript.

Recruiting & participant pool

Recruit participants by demographic and qualification from a global participant pool, or invite your own contacts.

Multiformat ingestion & transcription

Reads audio, video, text, PDF, and CSV; 57-language transcription with speaker labels and custom vocabulary.

Cited AI analysis & insights

AI builds charts, clips, reports, decks, and tags insights (pain points, delighters, themes) with citations back to source transcripts.

Interview modes

AI-curated interviews (agent calls participants), live interviews (you host; platform handles invites & recording), and adaptive chat-style follow-ups.

Exports & deliverables

Editable, cited reports exportable to PDF/DOCX; decks up to 15 slides with native PPTX export; downloadable MP4 clips.

Security & compliance

Data encrypted at rest and in transit; policy of never training models on customer data; SSO and white-labeling available on paid plans.

Integrations & automation

Zapier integration to connect with 5,000+ apps; participant recruiting and sharing features (public read-only links).

Collaboration & research ops

Live notes, discussion guides, kanban collections for grouping insights, and PII redaction tools.

Pricing

Free Tier Available

Free to start — bring one transcript or one brief; the agent will handle the rest.

Free / Starter

Free to start
  • Bring one transcript or one brief
  • Access to an AI agent to process that starter input

Paid / Business & Enterprise

Contact sales
  • SSO and white-labeling
  • Enterprise security and compliance controls (SOC 2 Type II, ISO 27001, GDPR, HIPAA)
  • Additional seats, workspace controls, and integrations

Use Cases

User interviews and moderated research

Run live or AI-curated interviews, capture recordings, transcribe and produce cited insights and clips for stakeholders.

Surveys and follow-ups

Deploy AI-curated or AI-generated surveys with adaptive follow-ups in a chat-style flow to collect structured and qualitative data.

Research analysis and reporting

Turn transcripts and raw research artifacts into cited reports, charts, and slide decks on demand using the platform's AI agent.

Participant recruiting and panels

Recruit participants by demographics and qualifications from a global pool or import your own contacts for targeted studies.

Enterprise research with compliance needs

Support for SSO, white-labeling, SOC 2 Type II, ISO 27001, GDPR, and HIPAA for regulated or large-scale teams.

Integrations

Zapier

Connect the platform to 5,000+ apps for automation and workflow integrations.

Export formats (PPTX, PDF, DOCX)

Native PPTX export for decks and PDF/DOCX export for reports to integrate outputs into other tools and workflows.

Benefits

Significant time savings: cited metrics include a reported 94% reduction in time from raw interview to a cited report and an average 5.4 hours weekly time saved per researcher.
Cited, auditable insights: every claim and AI-generated insight is tied back to transcript lines for traceability.
Enterprise-grade security and compliance (SOC 2 Type II, ISO 27001, GDPR, HIPAA) and controls like SSO and white-labeling.
Multiformat support and automated deliverables (reports, decks, clips, charts) to streamline research workflows.

Limitations

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Frequently Asked Questions

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Getting Started

  1. 1 Step 1: Start for free (Create an account and begin a workspace).
  2. 2 Step 2: Bring one transcript or one brief to the agent (the free starter allowance).
  3. 3 Step 3: Create or configure an AI researcher, recruit participants (from the pool or invite contacts), run interviews, and let the agent analyze and generate cited reports.

Support

Contact sales

Talk to sales for paid plans, enterprise features, SSO and white-labeling.

Documentation

Developer and product documentation and tutorials are linked on the site (Documentation, Developers, MCP Documentation, Tutorials).

Status

Service status and operational updates are published via the site (Status).

API

Available: No

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