Userintuition
User Intuition is an AI-moderated customer research platform that runs voice, video, and chat interviews at scale and turns every conversation into a searchable customer intelligence hub, delivering evidence-backed insights in 48–72 hours.
Userintuition is research software teams evaluate for research. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Research
What it does
Research software for decision-makers comparing workflow fit and alternatives.
Best fit
Research
Pricing snapshot
Freemium from $0/month starter with free interviews
Next step
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Userintuition
User Intuition is an AI-moderated research platform that conducts 10–20 minute voice, video, or chat interviews at scale and converts them into quantified findings, verbatim evidence, and strategic recommendations. The platform's AI moderator adapts dynamically to each participant, probing 5–7 levels deep using laddering methodology refined through Fortune 500 consulting experience. Every conversation compounds into a permanent, searchable intelligence hub so insights remain queryable across teams and over time.
Teams can import their own customers, recruit from a selective 4M+ global recruit network, or blend both in a study. The platform includes advanced fraud prevention (bot detection, duplicate suppression, professional respondent filtering), multilingual support (50+ languages), integrations with CRMs and automation tools, and support for agentic research via the Model Context Protocol (MCP). User Intuition is positioned for in-house insights teams, product, CX and marketing teams, and research agencies looking to scale qualitative depth rapidly.
User Intuition is an AI-moderated customer research platform that runs voice, video, and chat interviews at scale and turns every conversation into a searchable customer intelligence hub, delivering evidence-backed insights in 48–72 hours.
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Claim this listingKey Features
AI-moderated voice & video interviews
Automated interviewer conducts 10–20 minute 1:1 conversations, adapts questions in real time, and probes 5–7 levels deep to uncover emotional and identity-driven motivations.
Searchable customer intelligence hub
All interviews feed a compounding, queryable repository of transcripts, recordings, themes, and findings so teams can re-mine historical research and onboard faster.
Rapid turnaround
Presentation-ready insights, quantified findings, and participant verbatims are delivered in 48–72 hours after study launch; live insights are available seconds after interview completion.
Flexible participant sourcing
Import your own customer lists or recruit from a 4M+ global network; blend internal and external sourcing in a single workflow to support both B2B and B2C studies.
Advanced fraud prevention
Bot detection, duplicate suppression, and filters for professional respondents to improve data quality across sources.
Agentic research via MCP
Supports autonomous commissioning and consumption of customer research by AI agents (e.g., ChatGPT, Claude) through the Model Context Protocol.
Integrations & automation
Connects with CRMs, support systems, data warehouses, and automation platforms to trigger interviews and route insights back to teams.
Evidence trail & deliverables
Full transcripts, audio/video recordings, AI-generated theme summaries, sentiment analysis, competitive intelligence, and presentation-ready recommendations accompany each study.
Multilingual research
Supports research across more than 50 languages and timezones.
Screen-sharing for usability testing
Capabilities to test prototypes with screen-sharing and capture emotional responses at scale.
Pricing
Starter plan with 3 free interviews, no credit card required.
Starter (Self‑serve)
$0/month starter with free interviews- 3 free interviews
- No credit card required
- Launch studies in minutes
Pay-as-you-go / Per-interview
$20 per interview (listed price)- Purchase interviews as needed
- Rapid 48–72 hour delivery
- Access to recruit network or import your own participants
Enterprise
Custom pricing — book a demo- Dedicated support and onboarding
- Enterprise integrations and security controls
- Volume and SLA agreements
Use Cases
Shopper & Consumer Insights
Understand shopping missions, path-to-purchase friction, value perception, and switching triggers to inform merchandising and pricing.
Concept & Message Testing
Test creative concepts, messaging frameworks, and value propositions with real customers before committing budget to media campaigns.
Brand Health Tracking
Continuous tracking of brand perception, competitive positioning, and category dynamics through recurring AI-moderated conversations.
Win-Loss Analysis
Scalable buyer interviews to uncover why deals are won or lost and surface actionable improvements for commercial teams.
Churn & Retention Research
Interview churned and at-risk customers to identify exit drivers by segment, tenure, and use case to inform retention strategies.
User Research at Scale
Test prototypes with screen-sharing, identify usability friction, and collect emotional feedback to validate product decisions.
Commercial Due Diligence & Market Intelligence
Rapid collection of primary qualitative evidence to inform commercial assessments and investment decisions.
Integrations
Salesforce
Trigger interviews from CRM events and route insights back to Salesforce records.
HubSpot
Integrate recruitment and interview triggers with HubSpot contacts and workflows.
Zendesk
Connect support interactions to trigger customer interviews and feed insights into support workflows.
Intercom
Automate interview invitations and surface findings alongside customer conversations.
Zapier
Use Zapier to automate workflows between User Intuition and hundreds of other apps.
Data warehouses
Export findings and evidence to analytics and storage platforms (specific warehouse integrations not listed).
Benefits
Limitations
Frequently Asked Questions
What is User Intuition?
How quickly can we start getting customer insights?
Can we use our own customers or do we need a research panel?
How does this integrate with our existing tools?
How much does User Intuition cost compared to traditional qualitative research?
When should we use AI-moderated interviews versus human moderation?
How do you manage bias in AI interviews?
Getting Started
- 1 Step 1: Design your study using the platform's AI — define objectives and the AI will build the discussion guide, screener, and timeline (5 minutes).
- 2 Step 2: Recruit participants (import your CRM list or use the 4M+ recruit network) and run AI-moderated 10–20 minute interviews; studies typically complete and deliver results in 48–72 hours.
- 3 Step 3: Receive an evidence-backed report with transcripts, recordings, quantified findings, and recommendations; all interviews feed your searchable intelligence hub for ongoing querying and reuse.
Support
Book a Demo
Schedule a 15-minute demo or request an enterprise walkthrough via the Book a Demo flow on the website.
Contact
General inquiries, sales, and enterprise support via the contact page: https://www.userintuition.ai/contact.
Documentation & Examples
Live preview of a sample study at https://www.userintuition.ai/preview/ and published research at https://www.userintuition.ai/research/ for evaluating output and methodology.
API
Not available
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