XpressBot

XpressBot

XpressBot is an all-in-one chatbot and CRM platform that streamlines business messaging and automation across WhatsApp, Facebook, Instagram and Telegram, offering no-code bot building, e-commerce catalogs, webhooks and developer API endpoints.

XpressBot is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 75/100
One of 175 tools in Chatbots & Assistants
Added 2 months ago
Data reviewed Aug 22, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

Review official source →

Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from Starts at ₹100/month

Next step

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XpressBot is an all-in-one chatbot and CRM platform that enables businesses to automate messaging and customer interactions across WhatsApp, Facebook Messenger, Instagram DMs and Telegram. The platform supports WhatsApp Business Cloud API and claims over 500+ clients, providing tools for marketing, automation and customer support.

XpressBot targets small businesses through to enterprise users with features including a visual drag-and-drop bot builder, multi-channel connectivity, team roles and segmentation, e-commerce catalog support for WhatsApp, webhook integrations and developer API endpoints. The site advertises a forever free plan and paid subscription tiers plus paid onboarding assistance for WhatsApp Cloud API setup.

All-in-one chatbot and CRM platform for multiple messaging channels.

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Key Features

Multi-channel connectivity

Connect WhatsApp (Cloud API), Facebook, Instagram and Telegram accounts and create chat widgets for websites.

Visual Drag-and-Drop Flow Builder

No-code flow builder for creating, testing and building chatbots graphically with a bird's-eye perspective of the bot.

AI Bot Reply (OpenAI integration)

Integrated OpenAI language processing to understand and respond conversationally to user inputs.

Team member roles & segmentation

Invite team members, define roles for module-specific access, and use labels to segment subscribers.

WhatsApp Catalog & in-chat eCommerce

Create product catalogs and a simple checkout experience within messaging channels like WhatsApp and Telegram.

Webhooks & Workflow integrations

Connect third-party webhook providers (Typeform, Google Forms, WP Elementor, WooCommerce, Shopify, etc.) to trigger WhatsApp messages based on webhook data.

API end-points for developers

Developer-facing API endpoints for sending WhatsApp text messages, template messages, adding subscribers and related actions.

Analytics, invoicing & billing

Sales analytics, proration and invoicing capabilities for managing billing and performance (as described on site).

Pricing

Free Tier Available

A forever free plan is advertised on the site (sign up for forever free plan).

Basic

Starts at ₹100/month
  • Entry-level plan (details on site)

Standard

Starts at ₹200/month
  • Mid-tier plan (details on site)

Enterprise

Starts at ₹300/month
  • Enterprise plan (details on site)

Flexi Plan

Starts at ₹1000/month
  • Flexible plan (details on site)

Pro Plan (Lifetime)

₹131499 Lifetime
  • Lifetime access (details on site)

Use Cases

Customer support automation

Use Messenger, Instagram DM and WhatsApp chatbots to respond to customer inquiries with text, images, audio, video or files.

Sales via WhatsApp catalogs

Showcase products and manage in-chat checkouts to boost sales directly inside WhatsApp and Telegram.

Lead management and segmentation

Collect customer information, segment subscribers using labels and assign agents for different leads.

E-commerce integration notifications

Integrate with WooCommerce and Shopify to send order notifications, COD to prepaid conversions and related messages via WhatsApp webhook workflows.

Developer integrations

Use API endpoints and webhooks to connect other applications and automate messaging workflows.

Integrations

WooCommerce

Integrate via webhook workflow for order notifications and other WhatsApp actions.

Shopify

Connect Shopify to send order notifications and automate messaging workflows via webhooks.

Zapier & Pabbly

Third-party automation platforms supported for workflow integrations.

WP Forms & Elementor

Connect WordPress form plugins and page builders to trigger WhatsApp messages via webhooks.

Typeform & Google Forms

Form providers that can send webhook data to XpressBot to trigger messages.

Benefits

Unifies messaging across major channels (WhatsApp, Facebook, Instagram, Telegram) to streamline operations.
No-code drag-and-drop builder accelerates bot creation and testing without developer resources.
Built-in e-commerce catalog and checkout enable direct product sales inside messaging apps.
Webhook and API integrations allow automation with third-party systems like WooCommerce and Shopify.
Team roles and segmentation let businesses manage access and target communications effectively.

Limitations

WhatsApp Cloud API usage incurs conversation charges billed by Meta (Marketing/Service/Utility rates specified on site).
Cloud API setup requires specific pre-requisites (business email, live website, Facebook account, mobile number not on WhatsApp, GST/MSME/incorporation certificate and address proof).
Paid onboarding assistance is required for assisted Cloud API registration (₹2499) if you need help with setup.

Frequently Asked Questions

What is Whatsapp Cloud API ?
WhatsApp Cloud API allows businesses to send and receive messages using the cloud-hosted version of the WhatsApp Business API hosted on Meta’s services, removing the need to host the API on your own servers.
What are Pre-requisites for the Cloud API?
Pre-requisites listed include a business email, a live website, a Facebook account, a mobile number not on WhatsApp, GST or MSME or incorporation certificate, and address proof.
What is WhatsApp Cloud API Pricing?
Conversation charges are categorized and paid to Meta: Marketing ₹0.72 per 24 hours, Service ₹0.29 per 24 hours, Utility ₹0.30 per 24 hours (as stated on the site).
How can I get the WhatsApp Verified green tick?
Request verification through XpressBot support; approval typically takes about three business days and will display the green tick and business name once approved.
Do you help to setup WhatsApp Cloud API ?
Yes — XpressBot provides paid onboarding support for ₹2499 to register and set up WhatsApp Cloud API, including Business Manager, developer account, number setup and payment setup in WhatsApp Manager.
What is XpressBot?
XpressBot is described as a comprehensive WhatsApp marketing platform that enables messaging to customers through the official WhatsApp Cloud API and provides tools for marketing, automation and customer support on WhatsApp.

Getting Started

  1. 1 Sign up for a free account or choose a subscription plan (site offers a 'forever free plan').
  2. 2 Connect channels: create a Telegram bot via @BotFather or connect WhatsApp Business Cloud API, Instagram or Facebook pages to XpressBot.
  3. 3 Build and test a chatbot using the visual drag-and-drop flow builder.
  4. 4 Configure webhooks and integrations (Typeform, Google Forms, WooCommerce, Shopify, WP Forms, Elementor) as needed.
  5. 5 Invite team members and set roles, and configure catalogs/e-commerce and analytics.

Support

Email

Contact via [email protected] for support and inquiries.

Phone

Phone support: +91 94296 90079

Onboarding assistance

Paid onboarding support for WhatsApp Cloud API setup available (₹2499).

Documentation & API Docs

API Docs and documentation available via the site (links to docs, tutorials and video tutorials are provided).

Community & Help Center

Resources include blog, FAQ, video tutorials, Help Center and social channels (YouTube, Facebook, Instagram, WhatsApp group).

API

Available: Yes
Documentation:

API Docs and developer documentation are linked from the site (API end-points for sending messages, templates, adding subscribers are listed).

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