zaia-app
Zaia is a leading no-code platform that enables businesses to create AI Agents for support and sales, operating 24/7 across multiple channels to automate customer service, lead qualification, and task execution with human-like interaction.
zaia-app is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from R$299/month
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zaia-app
Zaia is a no-code platform designed to create AI Agents, referred to as 'Funcionários de IA', that serve as virtual employees for customer support, sales, and social media management. These AI Agents operate continuously without breaks, handling tasks such as answering questions, scheduling meetings, qualifying leads, and managing interactions with a natural and humanized approach. The platform is ideal for agencies, professionals, and entrepreneurs looking to scale support and sales or innovate with AI-driven products and services. Zaia integrates with popular communication channels like WhatsApp, Instagram, and websites, enabling seamless automation and improved operational efficiency.
No-code platform to create and manage AI employees for automated support, sales, and customer service.
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Claim this listingKey Features
No-Code AI Agent Creation
Create AI employees without writing any code by defining roles, objectives, tone of voice, and instructions.
Multi-Channel Operation
AI Agents work 24/7 across WhatsApp, Instagram, websites, and other platforms.
Human-Like Interaction
Provides natural, humanized responses to customers, including audio replies.
Task Automation
Automates repetitive tasks such as scheduling, lead qualification, sending reminders, and recovering abandoned carts.
Real-Time Information Access
AI Agents retrieve up-to-date information about products and services to respond accurately.
Decision Making and Problem Solving
AI Agents can make decisions and resolve issues autonomously, increasing efficiency.
Templates for Quick Start
Pre-built templates for roles like generic agents, SDR (sales), and support to accelerate deployment.
Integration with Popular Tools
Connects natively with WhatsApp (via QR code and API), Instagram (via Manychat), Make, WordPress, Google Calendar, Memberkit, and CRMs.
Campaign Initiation
Start proactive conversations with customers through campaigns.
Conversation History and Human Handoff
View chat histories and transfer conversations to human agents when needed.
Pricing
Free trial available with the option to test the platform before subscribing.
PRO
R$299/month- 10 AI Agents
- 5,000 workspace credits
- 4 user accounts
- Access to Academy and Community
AGENCY
R$899/month- Unlimited AI Agents
- 20,000 workspace credits
- 20 user accounts
- Premium support
Use Cases
Customer Support Automation
AI Agents respond to customer inquiries, resolve problems, and provide guidance 24/7, reducing wait times and operational costs.
Sales Lead Qualification and Conversion
Qualify leads, make direct offers, recover abandoned carts, and close sales automatically.
Social Media Interaction Management
Manage direct messages and comments on social media platforms quickly and efficiently.
Appointment Scheduling and Reminders
Schedule meetings, send reminders, and collect necessary information from customers.
Agency Automation Services
Agencies can sell AI automation as a service to other businesses using Zaia’s platform.
Entrepreneurial Innovation
Entrepreneurs can transform ideas into AI-powered products and services without coding.
Integrations
WhatsApp Native via QR Code
Connect AI Agents to WhatsApp for direct customer interaction.
WhatsApp Business via API
Integrate with WhatsApp Business API for advanced messaging capabilities.
Instagram via Manychat
Manage Instagram DMs and comments through Manychat integration.
Make
Automate workflows and connect with other apps using Make.
WordPress
Embed AI Agents on WordPress websites natively.
Google Calendar
Manage scheduling and reminders through Google Calendar integration.
Memberkit
Integrate with Memberkit for membership management.
CRMs and Spreadsheets
Connect to various CRMs and spreadsheets via API and Make for data management.
Benefits
Limitations
Frequently Asked Questions
Which plan should I choose?
How does credit consumption work?
What payment methods are accepted? Can I pay via PIX?
Do AI Agents work on WhatsApp?
How do I access the Acceleration Program?
Can I have multiple AI Agents on the same account?
Is there a Whitelabel option?
Can I transfer my plan from an agency account to a client account?
What is the difference between agency and client accounts?
Do I need to wait until the end of my trial to subscribe to a paid plan?
Getting Started
- 1 Step 1: Define the AI Agent's role by naming it, describing its objectives, setting tone of voice, and general instructions.
- 2 Step 2: Train the AI Agent by uploading files, adding website links, and inputting Q&A about your products and services.
- 3 Step 3: Teach the AI Agent your business processes and integrate necessary tools for task execution.
- 4 Step 4: Monitor performance, review responses, provide feedback, and continuously improve the AI Agent.
Support
Contact Page
Access support and contact via https://zaia.app/
Documentation
Comprehensive tutorials and documentation available at https://zaiadocs.gitbook.io/recursos
Community
Join the community for peer support and learning at https://comunidade.zaia.app/
Academy
Access free training and the Acceleration Program for clients.
API
API documentation is available at https://zaiadocs.gitbook.io/recursos
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