zaia-app

zaia-app

Zaia is a leading no-code platform that enables businesses to create AI Agents for support and sales, operating 24/7 across multiple channels to automate customer service, lead qualification, and task execution with human-like interaction.

zaia-app is ai agents software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium API Enterprise 80/100
#336 in AI Agents (336 tools)
Added 0 year ago
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Quick Overview

Best for: Business Operations

What it does

AI Agents software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Freemium from R$299/month

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zaia-app

Zaia is a no-code platform designed to create AI Agents, referred to as 'Funcionários de IA', that serve as virtual employees for customer support, sales, and social media management. These AI Agents operate continuously without breaks, handling tasks such as answering questions, scheduling meetings, qualifying leads, and managing interactions with a natural and humanized approach. The platform is ideal for agencies, professionals, and entrepreneurs looking to scale support and sales or innovate with AI-driven products and services. Zaia integrates with popular communication channels like WhatsApp, Instagram, and websites, enabling seamless automation and improved operational efficiency.

No-code platform to create and manage AI employees for automated support, sales, and customer service.

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Key Features

No-Code AI Agent Creation

Create AI employees without writing any code by defining roles, objectives, tone of voice, and instructions.

Multi-Channel Operation

AI Agents work 24/7 across WhatsApp, Instagram, websites, and other platforms.

Human-Like Interaction

Provides natural, humanized responses to customers, including audio replies.

Task Automation

Automates repetitive tasks such as scheduling, lead qualification, sending reminders, and recovering abandoned carts.

Real-Time Information Access

AI Agents retrieve up-to-date information about products and services to respond accurately.

Decision Making and Problem Solving

AI Agents can make decisions and resolve issues autonomously, increasing efficiency.

Templates for Quick Start

Pre-built templates for roles like generic agents, SDR (sales), and support to accelerate deployment.

Integration with Popular Tools

Connects natively with WhatsApp (via QR code and API), Instagram (via Manychat), Make, WordPress, Google Calendar, Memberkit, and CRMs.

Campaign Initiation

Start proactive conversations with customers through campaigns.

Conversation History and Human Handoff

View chat histories and transfer conversations to human agents when needed.

Pricing

Free Tier Available

Free trial available with the option to test the platform before subscribing.

PRO

R$299/month
  • 10 AI Agents
  • 5,000 workspace credits
  • 4 user accounts
  • Access to Academy and Community

AGENCY

R$899/month
  • Unlimited AI Agents
  • 20,000 workspace credits
  • 20 user accounts
  • Premium support

Use Cases

Customer Support Automation

AI Agents respond to customer inquiries, resolve problems, and provide guidance 24/7, reducing wait times and operational costs.

Sales Lead Qualification and Conversion

Qualify leads, make direct offers, recover abandoned carts, and close sales automatically.

Social Media Interaction Management

Manage direct messages and comments on social media platforms quickly and efficiently.

Appointment Scheduling and Reminders

Schedule meetings, send reminders, and collect necessary information from customers.

Agency Automation Services

Agencies can sell AI automation as a service to other businesses using Zaia’s platform.

Entrepreneurial Innovation

Entrepreneurs can transform ideas into AI-powered products and services without coding.

Integrations

WhatsApp Native via QR Code

Connect AI Agents to WhatsApp for direct customer interaction.

WhatsApp Business via API

Integrate with WhatsApp Business API for advanced messaging capabilities.

Instagram via Manychat

Manage Instagram DMs and comments through Manychat integration.

Make

Automate workflows and connect with other apps using Make.

WordPress

Embed AI Agents on WordPress websites natively.

Google Calendar

Manage scheduling and reminders through Google Calendar integration.

Memberkit

Integrate with Memberkit for membership management.

CRMs and Spreadsheets

Connect to various CRMs and spreadsheets via API and Make for data management.

Benefits

Operate customer support and sales 24/7 without breaks or errors.
Increase conversion rates by up to 8% and reduce operational costs by up to 12%.
Deploy AI Agents quickly with no coding required, using customizable templates.
Improve customer experience with natural, human-like interactions including audio responses.
Integrate seamlessly with popular communication channels and business tools.
Scale support and sales efforts efficiently with AI handling repetitive tasks.
Access a free acceleration program with technical and management training for clients.

Limitations

No explicit limitations mentioned on the website content.
Potential dependency on third-party platform APIs for integrations which may have their own constraints.

Frequently Asked Questions

Which plan should I choose?
Choose the PRO plan for up to 10 AI Agents and smaller teams, or the AGENCY plan for unlimited AI Agents and advanced features.
How does credit consumption work?
Credits are used within your workspace for AI Agent interactions; details are provided in your account dashboard.
What payment methods are accepted? Can I pay via PIX?
Various payment methods are accepted, including PIX for convenience.
Do AI Agents work on WhatsApp?
Yes, AI Agents can be connected to WhatsApp via native QR code or Business API.
How do I access the Acceleration Program?
The Acceleration Program is free for clients and can be unlocked through the platform after subscription.
Can I have multiple AI Agents on the same account?
Yes, depending on your plan, you can manage multiple AI Agents within one account.
Is there a Whitelabel option?
Yes, the Whitelabel option is exclusive to the AGENCY plan.
Can I transfer my plan from an agency account to a client account?
This option is available; please contact support for assistance.
What is the difference between agency and client accounts?
Agency accounts have features tailored for reselling and managing multiple clients, while client accounts are for individual business use.
Do I need to wait until the end of my trial to subscribe to a paid plan?
No, you can subscribe to a paid plan at any time during your trial period.

Getting Started

  1. 1 Step 1: Define the AI Agent's role by naming it, describing its objectives, setting tone of voice, and general instructions.
  2. 2 Step 2: Train the AI Agent by uploading files, adding website links, and inputting Q&A about your products and services.
  3. 3 Step 3: Teach the AI Agent your business processes and integrate necessary tools for task execution.
  4. 4 Step 4: Monitor performance, review responses, provide feedback, and continuously improve the AI Agent.

Support

Contact Page

Access support and contact via https://zaia.app/

Documentation

Comprehensive tutorials and documentation available at https://zaiadocs.gitbook.io/recursos

Community

Join the community for peer support and learning at https://comunidade.zaia.app/

Academy

Access free training and the Acceleration Program for clients.

API

Available: Yes
Documentation:

API documentation is available at https://zaiadocs.gitbook.io/recursos

Rate Limits:

Not specified in the provided content.

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