chaport-com

chaport-com

Chaport is a customer messaging platform that provides live chat, chatbots, multi-channel messaging, and a knowledge base to help businesses support customers, increase sales, and automate engagement via web and mobile apps.

chaport-com is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Free API
One of 145 tools in Chatbots & Assistants
Just launched
Data reviewed Sep 28, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Business Operations

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

Best fit

Business Operations

Pricing snapshot

Free

Next step

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Chaport is a modern customer messaging platform designed to centralize customer communication for support, sales, and engagement. It lets businesses add a live chat widget to their website, connect multiple channels (live chat, email, Facebook, Telegram, Viber), and automate sales and support workflows using chatbots. The product is available across web and native apps (iOS, Android, Windows, macOS) and includes integrations such as Zapier and an API for connecting with CRMs and other tools.

All-in-one customer messaging software with live chat, chatbots, and knowledge base.

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Key Features

Live Chat

Real-time chat widget to talk to customers on your website to solve problems quickly and increase sales.

Chatbots

Automate answers to common questions, qualify leads, and collect feedback to provide instant help 24/7.

Multi-channel

Centralize messages from live chat, email, Facebook, Telegram, and Viber and respond from a single interface.

Knowledge Base & FAQ Bot

Create a knowledge base and enable an FAQ bot that suggests relevant articles directly in the chat to encourage self-service.

Mobile & Desktop Apps

Apps available for iOS, Android, Web, Windows, and macOS with instant synchronization across devices.

Integrations & API

Connect with CRMs, use Zapier to link 4,000+ apps, or integrate directly using the API.

Auto-invitations

Send automatic chat invitations to customers based on specified rules.

Typing Insights

See customer messages while they're typing to answer faster.

Saved Replies

Prepare answer templates for common questions for quicker responses.

Detailed Customer Info

View customer name, contact details, location, website activity, and more within chats.

Group Chats & Collaborations

Invite other operators to join chats or take over conversations to collaborate on support.

File Sending

Share images, audio, video, and other documents with customers in chat.

Widget Customization

Customize widget color, background, texts, position, and operator photos, with multilingual support.

Reports

View real-time reports about incoming and missed chats and operators' working hours.

Pricing

Free Tier Available

Free plan / Try for Free option is available (site offers 'Try for Free' and 'Sign Up For Free').

Use Cases

Customer Support

Provide faster, real-time assistance via live chat, use saved replies and knowledge base suggestions to resolve issues efficiently.

Sales & Lead Qualification

Use chat and chatbots to qualify leads, engage website visitors, and increase conversions.

Marketing & Engagement

Automate outreach and collect feedback via chatbots, and engage users across multiple messaging channels.

Self-service & Knowledge Management

Encourage customer self-service by offering a knowledge base and FAQ bot that surfaces relevant articles in chat.

Integrations

Zapier

Connect Chaport with 4,000+ apps using Zapier to automate workflows and sync data.

API

Integrate Chaport with any app via API to send and receive customer information and automate updates.

CRMs

Get customer info from your CRM and automatically update it within Chaport (CRM integrations referenced).

Benefits

Faster customer support through real-time live chat and typing insights.
Increased sales and lead qualification using chat and automated chatbots.
24/7 availability via chatbots to handle common queries when teams are offline.
Unified inbox for multiple channels (web chat, email, social messaging) to reduce fragmentation.
Improved self-service through a knowledge base and FAQ bot suggestions.
Cross-platform accessibility with web, mobile, and desktop apps.

Limitations

No verified limitations are available.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Sign up for a Chaport account ("Sign Up For Free" / "Try for Free").
  2. 2 Add the live chat widget to your website or try Chaport without adding the widget.
  3. 3 Install Chaport apps on iOS, Android, or desktop for real-time synchronization.
  4. 4 Connect third-party tools via Zapier or integrate using the Chaport API; configure chatbots and knowledge base articles.
  5. 5 Customize the chat widget appearance, set up auto-invitations, saved replies, and reporting.

Support

Docs

Help center and product documentation linked from the site (Help center).

Blog

Product updates and articles are available via the site's Blog.

Contact

Contact options are listed on the site (footer includes 'Contact us').

API

Available: Yes

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