chaport-com
Chaport is a customer messaging platform that provides live chat, chatbots, multi-channel messaging, and a knowledge base to help businesses support customers, increase sales, and automate engagement via web and mobile apps.
chaport-com is chatbots & assistants software teams evaluate for business operations. Use this page to review pricing, integration signals, and the best alternatives before you commit.
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Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Free
Next step
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Chaport is a modern customer messaging platform designed to centralize customer communication for support, sales, and engagement. It lets businesses add a live chat widget to their website, connect multiple channels (live chat, email, Facebook, Telegram, Viber), and automate sales and support workflows using chatbots. The product is available across web and native apps (iOS, Android, Windows, macOS) and includes integrations such as Zapier and an API for connecting with CRMs and other tools.
All-in-one customer messaging software with live chat, chatbots, and knowledge base.
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Claim this listing for $29Key Features
Live Chat
Real-time chat widget to talk to customers on your website to solve problems quickly and increase sales.
Chatbots
Automate answers to common questions, qualify leads, and collect feedback to provide instant help 24/7.
Multi-channel
Centralize messages from live chat, email, Facebook, Telegram, and Viber and respond from a single interface.
Knowledge Base & FAQ Bot
Create a knowledge base and enable an FAQ bot that suggests relevant articles directly in the chat to encourage self-service.
Mobile & Desktop Apps
Apps available for iOS, Android, Web, Windows, and macOS with instant synchronization across devices.
Integrations & API
Connect with CRMs, use Zapier to link 4,000+ apps, or integrate directly using the API.
Auto-invitations
Send automatic chat invitations to customers based on specified rules.
Typing Insights
See customer messages while they're typing to answer faster.
Saved Replies
Prepare answer templates for common questions for quicker responses.
Detailed Customer Info
View customer name, contact details, location, website activity, and more within chats.
Group Chats & Collaborations
Invite other operators to join chats or take over conversations to collaborate on support.
File Sending
Share images, audio, video, and other documents with customers in chat.
Widget Customization
Customize widget color, background, texts, position, and operator photos, with multilingual support.
Reports
View real-time reports about incoming and missed chats and operators' working hours.
Pricing
Free plan / Try for Free option is available (site offers 'Try for Free' and 'Sign Up For Free').
Use Cases
Customer Support
Provide faster, real-time assistance via live chat, use saved replies and knowledge base suggestions to resolve issues efficiently.
Sales & Lead Qualification
Use chat and chatbots to qualify leads, engage website visitors, and increase conversions.
Marketing & Engagement
Automate outreach and collect feedback via chatbots, and engage users across multiple messaging channels.
Self-service & Knowledge Management
Encourage customer self-service by offering a knowledge base and FAQ bot that surfaces relevant articles in chat.
Integrations
Zapier
Connect Chaport with 4,000+ apps using Zapier to automate workflows and sync data.
API
Integrate Chaport with any app via API to send and receive customer information and automate updates.
CRMs
Get customer info from your CRM and automatically update it within Chaport (CRM integrations referenced).
Benefits
Limitations
No verified limitations are available.
Frequently Asked Questions
No verified FAQs are available.
Getting Started
- 1 Sign up for a Chaport account ("Sign Up For Free" / "Try for Free").
- 2 Add the live chat widget to your website or try Chaport without adding the widget.
- 3 Install Chaport apps on iOS, Android, or desktop for real-time synchronization.
- 4 Connect third-party tools via Zapier or integrate using the Chaport API; configure chatbots and knowledge base articles.
- 5 Customize the chat widget appearance, set up auto-invitations, saved replies, and reporting.
Support
Docs
Help center and product documentation linked from the site (Help center).
Blog
Product updates and articles are available via the site's Blog.
Contact
Contact options are listed on the site (footer includes 'Contact us').
API
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