inkeep
Inkeep provides AI-powered agents and no-code/SDK tools to augment customer experience (CX) and ops teams—deployable as Slack bots and integrated with docs, CRMs, GitHub, and other systems to automate support, content, and workflows.
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Review official source →Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
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inkeep
Inkeep enables teams to deploy AI teammates (Agents) that understand an organization's data, product, knowledge, and tools to support customer experience and operations. The platform provides customer-facing assistants, unified search over knowledge and product data, customer-specific intelligence, and AI workflows to automate common resolution tasks. Inkeep targets technical and non-technical teams with a no-code visual builder plus a TypeScript developer SDK so organizations can build, test, and deploy multi-agent orchestrations and automations integrated with Slack, GitHub, CRMs, and other systems.
Inkeep turns content into an AI chatbot for user support and internal tooling.
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Claim this listing for $29Key Features
AI Teammates / Agents
Deploy AI teammates that understand your data, product, knowledge, and tools to assist CX and ops teams.
Customer-facing Assistants
Assistants that answer complex customer questions, trigger on Slack or from any support platform, and surface ready-to-approve suggestions with human approvals.
Unified Search
Search across knowledge bases and product documentation to surface relevant information for agents and customers.
Customer Intelligence
Query customer-specific information from CRMs and billing systems to provide contextual responses.
AI Workflows & Automations
Triggerable workflows (webhooks, schedules, or external events) to create tickets, update CRMs, generate content, and send notifications.
No-code Visual Builder
A visual builder for non-technical teams to create and orchestrate agents and sub-agents without code.
Developer SDK (TypeScript)
A TypeScript Open Agent Builder & Developer SDK for creating agents and sub-agents programmatically (sample code shown).
Multi-agent Orchestration & Coordinator Agents
Route tasks to specialist sub-agents and coordinate multi-step processes across agents.
Connectors & 2-way Sync
Connectors to CRMs, billing, GitHub and other tools, plus 2-way sync capabilities for integrating actions and data.
GitHub Integration & Human Approvals
Agents can open pull requests on GitHub for reviewed content and document updates (example: content-review PR flow).
Pricing
Current pricing details are not available from the vendor source.
Use Cases
Customer Support Assistants
Provide customer-facing assistants that answer complex questions, surface knowledge, and query customer-specific data.
Knowledge Base Maintenance
Scan knowledge bases for gaps, propose doc updates, and automate content generation and pull requests to keep docs current.
CX Agent Productivity
Give CX teams personal assistants on Slack or support platforms that gather context across CRM/billing and provide ready-to-approve suggestions.
Automated Operations & Workflows
Trigger automated workflows to create tickets, update systems, and send notifications from webhooks, schedules, or external events.
Developer & Documentation Workflows
Use the TypeScript SDK and GitHub integrations to programmatically build agents that generate content and open PRs for review and publishing.
Integrations
Slack
Deploy agents as bots that trigger on Slack channels or DMs (Slack app installation referenced).
GitHub
Open pull requests and integrate content review and publishing via GitHub (example PR flow shown).
CRMs & Billing Systems
Connect and query customer-specific information from CRM and billing systems to provide contextual responses.
Webhooks & External Services
Trigger agents and workflows from webhooks, schedules, or external service events.
MCP / Notification Targets
Send notifications and take actions via MCP (mentioned as a target for sending notifications and actions).
Benefits
Limitations
Frequently Asked Questions
No verified FAQs are available.
Getting Started
- 1 Request a demo or visit the site to learn about the platform (Get a demo).
- 2 Install the Inkeep Slack app or connect your support platform and required data sources.
- 3 Use the no-code visual builder or the TypeScript SDK (agent-sdk) to create agents and sub-agents.
- 4 Configure connectors, set up automations/webhooks, test agent workflows, and enable human approval flows before deploying.
Support
docs
Documentation available via the site's Docs section (Docs link present).
demo / sales
Request a demo via the 'Get a demo' flow on the site.
community
Community and developer resources referenced: GitHub, Discord, Slack (listed in footer).
legal & trust
Security Trust Center, Privacy Policy, and Terms of Use pages listed in the site footer.
API
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