Rezolve.ai
Rezolve.ai handles employee service requests across IT, HR, and finance, assists agents with analyzed tickets, and automates repeat work with approvals and audit trails. Enterprise service teams can use it standalone or alongside an existing ITSM system.
One of 651 tools in AI Agents
Who it's for
- IT service desk teams that want to resolve common employee requests through channels such as Teams, Slack, email, web, or phone.
- HR and finance teams looking to answer policy, payroll, invoice, and approval requests with governed automation.
- ITSM and automation leaders using ticket history to prioritize automation opportunities or augment ServiceNow, Freshservice, or Jira.
Not the right fit if…
- Teams that require Creator Studio to build their own agents now: the page marks Creator Studio as coming soon.
How it fits your workflow
Employees ask Sidekick through supported channels. Sidekick answers from approved knowledge with citations and can execute supported actions; the page describes phone support through Rezolve VoiceIQ as well.
If a request needs a person, it arrives as a ticket with triage, a summary, sentiment scoring, similar-ticket results, and a response draft for review.
Teams can use ready-to-run flows or clone agents for repeat work, with approval gates and audit trails. DeskIQ can analyze twelve months of ticket history to rank automation opportunities.
Pricing
The vendor doesn't publish prices. Check with Rezolve.ai directly.
Prices checked on Oct 6, 2026 from the vendor's site. They can change; confirm before you buy.
Key features
- Sidekick employee support
- Answers employee questions and executes supported requests using approved knowledge, with cited sources and explainable decisions. The page lists Microsoft Teams, Slack, email, web, and phone as channels.
- Rezolve VoiceIQ
- Provides AI phone support for employee requests, including after-hours service.
- Ticket Intelligence
- Analyzes tickets when they form, including triage, summaries, sentiment scoring, and similar-ticket search with confidence scores.
- Smart Response
- Drafts replies for agents to review; the page specifies that replies are not sent automatically.
- Automation Catalog and Marketplace
- Offers 29 ready-to-run automation flows and 50 production-ready agents to clone, according to the page.
- Agent Studio
- Lets users describe an automation for Studio to draft. The page says Creator Studio, for building your own, is coming soon.
Works with
- ServiceNow
- Freshservice
- Jira
- Microsoft Teams
- Slack
- MCP servers, REST, and custom APIs
Limitations to know
- Creator Studio for building your own agents is marked as coming soon.
- The supplied page does not state pricing or plan details.
Alternatives to consider
-
Risotto
Choose it if you want Tier-1 IT and cross-department request automation specifically within Slack, email, or GSuite.
-
Aisera
Choose it if you want an enterprise AI agent platform spanning support and workflows across IT, HR, customer service, and finance.
Getting started
For a DeskIQ demo, bring twelve months of ticket history.
- Book a live demo for the IT, HR, or finance scenarios you want to evaluate.
- Bring twelve months of ticket history if you want DeskIQ to rank automation opportunities during the demo.
- Review the proposed opportunities and projected impact, then explore the platform's automation flows or agents.