supportai-com
Support AI provides customizable AI chatbots for websites powered by ChatGPT to handle customer support, lead generation, sales, bookings, feedback collection, and internal support with multi-channel integrations and training from your site content, files or videos.
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Review official source →Quick Overview
Best for: Business Operations
What it does
Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from $0 / mo
Next step
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supportai-com
Support AI is a product that builds customizable AI chatbots for websites powered by ChatGPT. The platform trains chatbots using a business's website content, files or videos and promises rapid integration across multiple channels (website widget, Messenger, WhatsApp, etc.) to provide 24/7 customer support, capture leads, handle bookings, recommend products, collect feedback and answer internal employee questions. The site presents starter-to-enterprise pricing tiers, API access, and a demo for trying the product.
Platform to create custom AI support chatbots powered by ChatGPT.
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Claim this listing for $29Key Features
ChatGPT-powered chatbots
Custom AI support chatbots powered by ChatGPT trained on your content, files, products or videos to answer customer queries.
Automatic training from multiple data sources
Feed the AI with your website, files or videos; the platform can crawl your website and accept documents or free input as training data.
Multi-channel integration
Integrate chatbots across Website, Messenger, WhatsApp and other channels with a few clicks and a simple code snippet.
Customization and control
Personalize chatbot style and behavior, revise answers, add and update content, and retrain the bot to improve responses.
Lead capture and sales workflows
Built-in features for collecting leads, growing email lists, recommending products and training the bot to sell products in specific ways.
Internal support and analytics
Connect business data sources to answer employee questions and review visitor-chatbot conversations to analyze and improve performance.
API access
Plans include API Access and the site references API Documentation as part of available resources.
Pricing
Free tier available: 20 messages per month, 1 chatbot, 10 pieces of training content
Free
$0 / mo- 20 messages / month
- 1 chatbot
- 10 pieces of training content
- Collect leads
Starter
$29 / mo- 2,000 messages / month
- 5 chatbots
- 200 pieces of training content
- Collect leads
Pro
$49 / mo- 5,000 messages / month
- 10 chatbots
- 500 pieces of training content
- Collect leads
Enterprise
$89 / mo (starting; multiple volume tiers shown)- 10,000 / 25,000 / 50,000 / 100,000 messages per month (tiered)
- Unlimited chatbots
- Unlimited training content
- Collect leads
Use Cases
Customer support
Provide accurate answers about your business to customer questions on autopilot and resolve common queries 24/7.
Lead generation
Capture leads and grow email lists with a friendly chatbot that collects visitor information.
Sales assistance
Train the chatbot to answer in a sales-oriented way to help sell products and recommend items based on training.
Bookings & appointments
Let the chatbot handle bookings and appointment scheduling for customers.
Feedback collection
Collect customer feedback through chatbot interactions to improve business offerings.
Internal support
Use chatbots connected to internal data sources to answer employee questions and reduce support load.
Learning & teaching
Train chatbots to answer questions about courses and educational content for learners and instructors.
Integrations
Website widget
Embed the chatbot on your website using a simple code snippet for cross-platform responses.
Messenger & WhatsApp
Integrate the bot with Messenger and WhatsApp to maintain uniform responses across platforms.
WordPress plugin
A WordPress Chatbot Plugin is listed in the site's navigation for easier integration into WordPress sites.
Shopify Chatbot App
A Shopify Chatbot App is listed for e-commerce integrations.
API
API Access is included in plans and API Documentation is referenced in site resources.
Benefits
Limitations
Frequently Asked Questions
Can Support AI be integrated onto any type of website?
Is Support AI free to use?
How accurate are the answers from Support AI?
Will I be able to see the conversations between my visitors and my chatbot?
What languages does Support AI support?
Do you retrain the chatbot automatically when the website content changes?
Can I use GPT-4?
What type of content can I use to train my chatbots?
Getting Started
- 1 Sign up for an account or start the free trial (no credit card required)
- 2 Connect data sources by providing your website, files or videos for training
- 3 Train the chatbot (the platform crawls website content or accepts documents/free input)
- 4 Integrate the chatbot on your website or other channels using the provided code snippet or channel integrations
- 5 Monitor conversations and revise answers; click 'Retrain' after updating content
Support
Docs
API Documentation is listed in the site footer as a resource for developers.
Help Guides
Support Help Guides are referenced in the site footer for product usage and troubleshooting.
Demo
An interactive demo is offered on the site so prospective users can try the chatbot behavior.
Legal / Privacy
Legal Terms and Privacy links are available in the footer for policies and compliance information.
API
API Documentation (linked from site footer)
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