Humley

Humley

Humley provides enterprise conversational AI assistants that combine large language models and generative AI with an organisation's trusted knowledge to deliver accurate, context-aware answers for customer support, HR, councils, and contact centres.

Humley is chatbots & assistants software teams evaluate for chatbots & assistants. Use this page to review pricing, integration signals, and the best alternatives before you commit.

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One of 175 tools in Chatbots & Assistants
Added 9 months ago
Data reviewed Jul 16, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Chatbots & Assistants

What it does

Chatbots & Assistants software for decision-makers comparing workflow fit and alternatives.

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Chatbots & Assistants

Pricing snapshot

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Humley builds enterprise conversational AI Assistants that combine large language models and generative AI with an organisation's trusted knowledge to provide accurate, context-aware answers. The platform emphasises reducing hallucinations and delivering answers grounded in trusted information, aimed at transforming customer support, internal HR support, council services, and contact centre operations.

Humley offers tailored Assistants (digital and voice) and agent-facing tools that surface the same trusted knowledge to human agents, enabling consistent answers across channels and supporting 24/7 automated and hybrid support workflows.

No-code platform to build, deploy, and manage AI-powered Assistants for exceptional customer experiences.

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Key Features

Council Questions & Answers Assistant

A prebuilt assistant for councils that provides fast, accurate responses to residents and staff, grounded in local trusted knowledge, with a live demo available on the site.

HR Assistant

An assistant designed to support employees and HR teams by delivering reliable answers to workplace questions using the organisation's trusted policies and knowledge.

Humley Agent Assist

Makes conversational assistant knowledge available to human contact centre agents in real time so agents can deliver accurate, consistent answers during live calls.

Humley Telephone Assist

Extends the digital assistant to voice calls using the same knowledge base to resolve routine enquiries automatically and hand complex cases to human teams.

Knowledge-grounded Responses

Assistants are built on enterprise knowledge to reduce hallucinations and provide trusted, context-aware answers.

Pricing

Current pricing details are not available from the vendor source.

Use Cases

Local government / Council Q&A

Provide residents and staff with instant, accurate answers to council-related queries and reduce pressure on service teams via a council-specific Questions & Answers Assistant.

HR support and employee self-service

Help employees get fast answers to HR policy and workplace questions, streamlining internal support and freeing HR teams for strategic work.

Contact centre agent support

Surface trusted conversational knowledge to live agents during calls to improve response consistency and reduce handling time using Humley Agent Assist.

Voice-based automation

Offer 24/7 support via telephone lines with Humley Telephone Assist, resolving routine enquiries and passing complex issues to humans.

Integrations

No verified integration details are available.

Benefits

Delivers answers grounded in trusted organisational knowledge to reduce hallucinations and guesswork
Reduces pressure on service and contact centre teams through automated handling of routine enquiries
Improves customer and employee experience with fast, consistent, context-aware responses
Enables 24/7 support via digital and voice assistants
Scales across channels and integrates the same knowledge for both automated assistants and human agents

Limitations

No verified limitations are available.

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Try a live demo: use the 'Live Council Assistant' or 'Live HR Assistant' links on the site to experience working demos
  2. 2 Contact Humley (e.g., email [email protected] or use the site's Contact link) to discuss requirements and deployment
  3. 3 Integrate your enterprise knowledge base so the Assistant is grounded in your organisation's trusted information and customise the Assistant to your needs

Support

email

Contact Adam Harrold (CEO) at [email protected] (email provided on the site)

demo

Live demo links for Council and HR Assistants are available on the homepage ("Live Council Assistant", "Live HR Assistant")

contact page

Site includes a Contact link for enquiries and further information

API

Available: No

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