quickchat-ai
Quickchat AI is an AI Agent platform that builds, deploys, and manages conversational agents for customer support, sales, ecommerce, and internal helpdesk use. Agents ground answers in your documentation, execute actions via APIs (Stripe, Shopify, helpdesk), and deploy across web widgets, messaging channels, and helpdesk integrations.
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Quick Overview
Best for: Business Operations
What it does
AI Agents software for decision-makers comparing workflow fit and alternatives.
Best fit
Business Operations
Pricing snapshot
Freemium from Free
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Quickchat AI is an AI-first agent platform for customer support, sales, ecommerce, HR/internal helpdesk, and enterprise deployments. It builds agents that are grounded in a customer’s documentation and knowledge sources, can execute actions via APIs (for example Stripe or Shopify), and run across web chat widgets, helpdesk tools, and messaging channels like WhatsApp and Slack. The platform emphasizes auditable answers (sources and reasoning), enterprise controls (SSO, data residency, audit logs), and pricing that includes a free tier and per-month plans or per-resolved-conversation billing for enterprise.
No-code platform to create custom AI Agents for business with rich settings.
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Claim this listing for $29Key Features
Custom AI Agents
Create agents with configurable personality, system prompt, guidelines, and model selection to match brand voice and workflows.
Knowledge Base Import & Auto-refresh
Import docs, PDF, DOCX, and URLs into an indexed knowledge base that auto-refreshes to keep answers current.
API Actions & Integrations
Connect actions to third-party services (Stripe, Shopify) and your own APIs to look up orders, issue refunds, create tickets, and take real actions.
Multi-channel Deployment
Deploy the same AI Agent configuration across website chat widgets, chat pages, WhatsApp, Slack, and supported helpdesks so conversation history and brand voice remain consistent.
Inbox & Human Handoff
Unified inbox to manage live conversations, take over from the AI, escalate with full context, and preserve metadata and tags when handing off to human agents.
Auditable Answers & Traceability
See sources, reasoning steps, guidelines, and API actions behind every AI response to audit decisions and improve automation.
Enterprise Security & Compliance
Enterprise capabilities include SSO (SAML/OIDC), role-based access, audit logs, EU data residency, and commitments around no LLM training on customer data; SOC 2 and ISO noted as in progress, GDPR EU-ready.
Multilingual & Rapid Deployment
Supports multilingual support and can run minimal deployments (knowledge crawl + widget) live the same day; production deployments with custom actions typically deploy within two weeks.
Pricing
Quickchat AI offers a free plan to start and test agents.
Free plan
Free- Basic access to start and test agents (page references a free plan).
Paid plan - $9/month
$9/month- Listed as a paid monthly plan on the pricing overview.
Paid plan - $29/month
$29/month- Listed as a paid monthly plan on the pricing overview.
Paid plan - $99/month
$99/month- Listed as a paid monthly plan on the pricing overview.
Paid plan - $299/month
$299/month- Listed as a paid monthly plan on the pricing overview.
Paid plan - $999/month
$999/month- Listed as a paid monthly plan on the pricing overview.
Enterprise (per-resolution billing)
Billed per resolved conversation, starting at $0.50 per resolution with volume discounts- Only conversations resolved by the AI without human handoff are billed.
Use Cases
Customer Support
Automate repetitive support conversations, resolve common tickets automatically, and let human agents focus on edge cases.
Sales & Lead Generation
Qualify leads, recommend products, capture context, and route prospects to sales automatically to improve conversion.
Ecommerce
Recover abandoned carts, answer product and policy questions, and perform actions like refunds or order lookups via integrations.
IT & Internal Helpdesk
Answer employee questions about policies, leave balances, onboarding docs, and reduce repetitive HR and IT tickets.
Enterprise Operations
Roll out agents across large teams with enterprise controls, auditability, SSO, and EU hosting requirements for compliance and security.
Integrations
Zendesk, Intercom, Freshdesk, HubSpot
Helpdesk integrations that allow the AI Agent to resolve what it can and hand off conversations while preserving history, tags, and metadata.
Shopify
Lookup orders, recover carts, and run ecommerce actions; example shows order lookup and issuing refunds via Shopify integration.
Stripe
Support payments-related actions such as issuing refunds via connected Stripe integration.
WhatsApp, Slack, Website chat, WordPress, Discord
Channels and deployment surfaces where the same agent configuration and conversation history can be used.
Benefits
Limitations
Frequently Asked Questions
What is Quickchat AI?
How much does Quickchat AI cost?
What channels does Quickchat AI deploy to?
Does Quickchat AI integrate with my helpdesk?
How long does Quickchat AI take to deploy?
What results do Quickchat AI customers see?
Getting Started
- 1 Start for free via the Quickchat AI website.
- 2 Create an AI Agent and set personality, guidelines, and system prompt.
- 3 Import knowledge (docs, PDFs, URLs) and enable auto-refresh for sources.
- 4 Configure AI Actions by connecting Stripe, Shopify, or your own APIs.
- 5 Deploy the agent to your website widget, WhatsApp, or helpdesk and monitor in the Inbox.
Support
Contact via [email protected] (listed on the site).
Docs
Documentation is referenced in site navigation (Documentation) for setup and product guidance.
Demo / Sales
Book a demo via the website and access 'Start for free' to trial the product; the site also references a Status page for service updates.
API
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