perfect-wiki

perfect-wiki

Perfect Wiki is an AI-powered knowledge base built for Microsoft Teams that stores, manages and surfaces SOPs, manuals, FAQs and other internal documents, enabling teams to ask questions and receive cited answers directly inside Teams.

perfect-wiki is productivity software teams evaluate for productivity. Use this page to review pricing, integration signals, and the best alternatives before you commit.

Freemium Enterprise
#67 in Productivity (66 tools)
Just launched
Data reviewed Jul 31, 2026

Profile facts come from the vendor source. AiMatch labels unknown pricing or API details instead of estimating them.

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Quick Overview

Best for: Productivity

What it does

Productivity software for decision-makers comparing workflow fit and alternatives.

Best fit

Productivity

Pricing snapshot

Freemium from $12 / editor / month (billed yearly)

Next step

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perfect-wiki

Perfect Wiki is an AI knowledge base designed to live inside Microsoft Teams so organizations can store, manage and keep SOPs, manuals, FAQs and how-to guides up to date. It installs as a Teams tab (channel or personal tab) and connects to existing content sources such as SharePoint and OneDrive. The product indexes connected documents and provides AI-powered answers with cited sources, scoped to internal documents only, in 28+ languages. It targets teams and organizations seeking a single source of truth for operational knowledge and supports enterprise requirements such as SSO, data residency and backups.

AI-powered help center integrated with Microsoft Teams for knowledge management and support.

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Key Features

Teams tab integration

Installs as a tab in any Teams channel or as a personal tab so teams can access the knowledge base without leaving Teams.

SharePoint / OneDrive connector

One-click folder picker to connect a SharePoint or OneDrive folder; nightly sync and indexing of Word, PDF, Excel, PPT, HTML, CSV and ZIP files.

AI answers with citations

AI reads connected content and returns answers in natural language with source citations; answers are scoped to internal docs only (no web sources).

Multilingual support

Supports answers in 28+ languages (example: ask in German, receive replies in German).

Save chat to wiki

One-click 'Save to Perfect Wiki' on chat messages converts solved chat answers into searchable, citable wiki pages.

Knowledge-gap reporting

Weekly AI-generated reports showing unanswered queries, top searches and popular pages to help prioritize content creation.

Security & compliance features

Encrypted at rest and in transit, tenant-isolated customer data on Google Cloud, EU & US data residency, GDPR-compliant, Microsoft SSO and role-based permissions.

Backups & exports

60-day rolling backups and the ability to export content to HTML or PDF; enterprise scheduled exports supported.

Browser & platform integrations

Edge and Chrome extensions, Copilot and ChatGPT integrations, Power Automate connector and embeddable chat widget for SharePoint pages.

Pricing

Free Tier Available

14-day free trial (no credit card). Additionally, readers (people who only read and ask the AI) do not count toward billing; you pay only for editors.

Most popular — Annual (billed yearly)

$12 / editor / month (billed yearly)
  • Unlimited readers
  • Unlimited knowledge bases & channels
  • 100 AI requests / editor / month (pooled)
  • Connect 100 SharePoint files / editor

Monthly

$24 / editor / month
  • Same feature set as annual plan billed monthly

3-year contract

$9 / editor / month (3-year contract)
  • Long-term contract discounted rate

Use Cases

Centralize SOPs and manuals

Store and manage standard operating procedures, manuals and training documentation in a single, searchable knowledge base so teams can find authoritative answers quickly.

Support onboarding

Make onboarding faster by providing new hires with a single place for process documentation and AI-assisted answers to common questions.

Reduce SME interruptions

Let the AI answer routine questions from internal documents so subject-matter experts are interrupted less frequently.

Contact center and support

Provide agents with quick access to verified answers pulled from internal docs and capture best responses from chats into the wiki.

Legal & compliance first-line triage

Offer a central place for employees to ask first-line legal or IP questions before escalating to attorneys.

Integrations

Microsoft Teams

Installs as a channel or personal tab so teams can access and ask the wiki from inside Teams.

SharePoint / OneDrive

Connect and index folders and files (Word, PDF, Excel, PPT, HTML, CSV, ZIP) for AI search and citation.

Copilot

Works inside Copilot to provide answers sourced from your knowledge base.

ChatGPT

Listed as an integration option for workflows that include ChatGPT.

Claude

Supported as an integration option alongside other LLM providers.

Slack & Mattermost

Integrations to enable asking the wiki and surfacing answers in other chat platforms.

Edge & Chrome extensions

Browser extensions to surface Perfect Wiki functionality outside of Teams.

Power Automate

Connector to automate workflows involving the knowledge base.

Salesforce

Integration listed for embedding the knowledge base into CRM workflows.

Benefits

Creates a single source of truth for SOPs, FAQs and manuals, reducing knowledge fragmentation.
Delivers AI-assisted answers with cited sources, improving trust and verifiability.
Integrates directly into Teams to reduce context switching and speed access to information.
Automatically captures solved chats into permanent wiki pages to preserve tribal knowledge.
Supports enterprise security, data residency and compliance requirements.

Limitations

Minimum five editors required for paid plans.
AI request quota: 100 AI requests per editor per month on the featured plan (pooled).
Connect limits listed by plan: example 'Connect 100 SharePoint files / editor' on the popular plan.
Answers are scoped to internal documents only and do not search the web (intentional, but may limit external-source answers).

Frequently Asked Questions

No verified FAQs are available.

Getting Started

  1. 1 Step 1: Book a call or start a 14-day free trial (no credit card required).
  2. 2 Step 2: Install Perfect Wiki as a Teams channel tab or personal tab.
  3. 3 Step 3: Connect a SharePoint or OneDrive folder with the one-click folder picker and allow the nightly sync to index documents.
  4. 4 Step 4: Use the Ask Perfect Wiki command or tag @PerfectWiki in a channel to ask questions; save useful chat answers to the wiki with one click.
  5. 5 Step 5: Take the 30-minute onboarding call if desired and customize roles/permissions (reader/editor/admin).

Support

Book a call

Schedule a demo or sales call via the 'Book a call' action on the site.

Onboarding call

30-minute onboarding call provided when starting a trial or purchase.

Help center / Docs

Help Center and blog resources available from the website for self-service guidance.

Status

Service status page available from the site footer for incident visibility.

API

Available: No

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